Cognizant Digital Workplace Services Off campus Drive for Service Desk Role. Any Graduate Candidates can apply for the post.
Table of Contents
Cognizant Digital Workplace Services Off campus Drive – OverView
- Company – Cognizant
- Roles – Service Desk
- Qualifications – Any Graduate
- Location – Bangalore, Chennai, Kolkata
- Work Experience – Fresher
- Salary – 2.52 LPA
ABOUT Cognizant COMPANY
Cognizant is a multinational technology and consulting company headquartered in Teaneck, New Jersey, USA. Established in 1994, the company has grown to become a prominent player in the IT services industry. Cognizant provides a range of services, including digital transformation, technology consulting, enterprise IT services, and business process outsourcing. With a global presence and a workforce spanning multiple countries, Cognizant serves clients in various industries, such as healthcare, financial services, manufacturing, and technology. Known for its expertise in helping organizations navigate the complexities of the digital age, Cognizant has played a crucial role in enabling businesses to adapt, innovate, and thrive in an ever-evolving technological landscape.
Cognizant Digital Workplace Services Off campus Drive – Service Desk Responsibilities
- The service desk is often responsible for handling and resolving incidents reported by users. This includes issues such as software malfunctions, hardware problems, and other disruptions to normal business operations.
- Managing service requests from users, which may include tasks like software installations, access permissions, and other routine operational needs. Service desks ensure that these requests are fulfilled in a timely and efficient manner.
- Providing frontline support to end-users by addressing queries, troubleshooting problems, and offering guidance. Effective communication is crucial, and service desk personnel often play a key role in helping users understand technical issues and solutions.
- Maintaining a knowledge base that includes documentation, FAQs, and solutions to common problems. This helps in providing consistent and accurate information to users and can also empower them to resolve simple issues independently.
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Cognizant Digital Workplace Services Off campus Drive – Skills Required
- Service desk professionals need a strong foundation in technical skills to diagnose and troubleshoot issues effectively. This includes a broad understanding of hardware, software, networks, and commonly used business applications.
- A service desk is often the first point of contact for users facing technical issues. Having a customer-centric approach and the ability to remain patient, empathetic, and responsive is key. Service desk professionals should be focused on providing positive user experiences.
- Service desk roles involve solving a variety of technical issues. Professionals in this role should possess strong problem-solving skills and the ability to think critically to diagnose root causes and implement effective solutions efficiently.
HOW TO APPLY FOR Cognizant Digital Workplace Services Off campus Drive ?
To apply for the Cognizant Digital Workplace Services Off campus Drive interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Service Desk (Bangalore, Chennai, Kolkata Location)
Cognizant Digital Workplace Services Off campus Drive – Frequently Asked Question ?
What is the Cognizant selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Cognizant salary for freshers?
The average of 2.52 LPA is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
