Prochant is a Chief Desktop Support Walk-in Drive For the Position of L2 in Chennai | Young IT Desktop Support Experience Wanted in India. Anyone with a graduate degree or a 3- to 5-year background in desktop or technical support may apply. The definition of this role is designed specifically for someone with hands-on experience dealing with user issues, troubleshooting systems, providing Hardware/Software support and in a corporate application to ensure IT Operations run smoothly. Selected candidates will handle escalated technical issues, troubleshoot system and network related problems and ensure minimum downtime of desktops and work stations in this profile. Additional knowledge of Windows environment, ticketing tools and basic networking will be an added advantage.
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Prochant Walk-In Interview Job Overview :-
| Prochant Walk-In Interview details :- | |
| Company | Prochant Walkin |
| Role | Desktop Support – L2 |
| Qualification | Any Graduate |
| Location | Chennai |
| Work Experience | 3 – 5 years |
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Roles & Responsibilities For Desktop Support – L2
- Required basic knowledge in network, routing, OSI model, Cloud computing, Firewall, Security and Switches
- Good Knowledge of hardware and ability to work with desktop and Laptop machines.
- Hands-on knowledge in OS installation and configuration of all versions of Windows
- Ability to handle day-to-day ticketing process and floor operations.
- Should have the ability to analyse and narrow down the issue for a quick resolution.
- Proficient in handling the day-to-day asset transaction and Site inventory.
- Proficient in Asset management.
- Able to process new asset deployment.
- Ability to multitask and handle pressure in a critical situation.
- Required to be available in extended workload situations.
- Flexible to work both day and night shifts.
- Need effective communication skills to work with operations users and other departments and understand the issues clearly.
- To be able to escalate and communicate with the client IT teams for External Environment issues.
- Should be a Team Player, understand the team dynamic, and work with the team.
Eligibility Criteria:
- Information Technology, Computer Science or other related major.
- Solid understand of computer hardware, operating systems (Windows, macOS), and software applications.
- 2+ years of help desk or IT support experience related to working on desktops. Familiarity in Windows OS (Windows 10, 11) and OS environments experience.
- Working knowledge of Active Directory (AD) and group policies
- Well versed with debug hardware, software and network issues.
- Hands-on experience with common productivity suite of software (MS Office Suite, email clients and VPNs) Familiarity with desktop imaging, deployment tools, and device management Understanding of basic networkingConcepts TCP/IP, DHCP, DNS and VPN
- Familiarity with remote support tools (TeamViewer, Remote Desktop etc.)
- Hunger to learn, hunger to grow in the IT support space, Should be a Team Player who understands the team dynamics and works with the Team.
Walk-In Address & Other Important Dates for Prochant
| For Chennai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 18th May – 22nd May , 12.00 PM – 5.30 PM |
| walk-in Address: | 1/124, BLOCK 6 & 7th Floor, DLF IT PARK, MOUNT POONAMALLE ROAD, NANDAMBAKKAM, Chennai, Tamilnadu, India. Contact – Abdul wahab ( 8248165076 ) |
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About Prochant Company
Prochant is a U.S. based provider of healthcare Revenue Cycle Management (RCM) services, enabling medical billing companies, healthcare providers and specialty practices with end-to-end business office solutions that are designed to improve their billing, coding & payment collection processes. The organization provider conclusion to completion RCM services including medical billing, coding help, refusal management and records receivable (AR) development solutions, to assist enhance cash flow and boost income loss. Prochant has a history of pairing advanced capabilities with technology-enabled workflows to make operations easier on its customers, especially within the U.S. healthcare system.
FAQs – Prochant Walk-In Interview
What qualifications are required for Prochant Walk-In Interview jobs?
For Prochant Walk-In Interview jobs, candidates usually need a graduation degree (any stream), strong communication skills, and basic knowledge of MS Office.
What roles are available in Prochant Walk-In Interview hiring?
Prochant Walk-In Interview commonly hires for roles like Medical Billing Associate, Revenue Cycle Management (RCM) Executive, Data Entry Executive, and Process Associate.
What is the selection process for Prochant Walk-In Interview?
The Prochant Walk-In Interview selection process usually includes resume screening, aptitude or skill test (if applicable), technical interview, and HR interview.
Disclaimer:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
