Go through this full article & know the responsibilities and requirements for the NTT Data Off Campus Drive.
Table of Contents
NTT Data Off Campus Drive – Overview
- Company – NTT Data
- Role – Helpdesk Associate
- Qualification – Any Graduate, Bachelor’s degree in computer science, Engineering
- Experience – 6 months – 3 years
- Location – COIMBATORE/Bangalore/Hyderabad/Gurgaon/Noida
- Salary – 3Lpa -8Lpa
ABOUT NTT Data COMPANY
NTT Data is a global IT services and consulting company headquartered in Tokyo, Japan. It is a subsidiary of Nippon Telegraph and Telephone Corporation (NTT), one of the largest telecommunications companies in the world. NTT Data offers a wide range of services, including system integration, consulting, cloud services, and outsourcing. The company operates in various industries such as finance, healthcare, public sector, and telecommunications, providing solutions to help clients navigate and thrive in the digital age. With a significant global presence and a focus on innovation, NTT Data plays a crucial role in advancing technology solutions for businesses and organizations worldwide.
NTT Data Off Campus Drive – Roles & Responsibilities For Helpdesk Associate
- Provide first-line technical support to end-users and troubleshoot hardware and software issues.
- Respond to and resolve customer inquiries via phone, email, or chat in a timely and professional manner.
- Document and track all support interactions, issues, and resolutions in the helpdesk ticketing system.
- Assist in the installation, configuration, and maintenance of computer systems and applications.
- Collaborate with other IT teams to escalate and resolve complex technical problems.
- Educate users on basic software and hardware functionality and best practices.
- Ensure compliance with IT policies, procedures, and security protocols.
- Conduct remote troubleshooting to resolve issues for off-site users.
- Monitor system performance and escalate issues to senior support staff when necessary.
- Stay informed about industry trends and updates to enhance technical knowledge and support capabilities.
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NTT Data Off Campus Drive – Skills Required For Helpdesk Associate
- Strong communication skills for effectively interacting with end-users and providing clear technical instructions.
- Proficiency in troubleshooting hardware and software issues to diagnose and resolve technical problems.
- Customer service orientation with the ability to remain patient and courteous under pressure.
- Knowledge of operating systems such as Windows, MacOS, and Linux.
- Familiarity with helpdesk ticketing systems to accurately document and track support requests.
- Basic understanding of network protocols and configurations.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Adaptability to stay current with evolving technology and software applications.
- Team collaboration skills to work effectively with other IT professionals.
- Analytical thinking to identify root causes of technical issues and implement effective solutions.
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HOW TO APPLY FOR NTT Data Off Campus Drive 2023 ?
To apply for the NTT Data Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Helpdesk Associate Role – COIMBATORE
Helpdesk Associate Role – Bangalore
Helpdesk Specialist Role – Hyderabad
Helpdesk Associate Role – Gurgaon
Helpdesk Associate Role – Noida
NTT Data Off Campus Drive 2023 – Frequently Asked Question?
What is the NTT Data selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 8 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
