Optum is hiring for the roles of Customer Service Representative and Senior Customer Service Representative at their Gurgaon and Hyderabad locations. Candidates with 0 to 3 years of experience and a degree in any field are eligible to apply.
Table of Contents
Available Job Openings at Optum –
- Customer Service Representative
- Senior Customer Service Representative
Job Overview
| Optum Job Openings Details | |
| Company | Optum |
| Roles | Customer Service Representative and Senior Customer Service Representative |
| Qualification | Any Graduate |
| Location | Gurgaon, Hyderabad |
| Work Experience | 0 to 3 years |
| Salary | 3-6 LPA |
ALSO APPLY – D. E. Shaw Group Bulk Hiring For Software Development | Apply Now
Optum Job Description –
Primary Responsibilities For Customer Service Representative:
- Take daily chat messages from clients who have inquiries regarding their health benefits.
- Support secure email questions.
- Use personality and our tools to help clients navigate the health-care benefits available to them.
- Communicate online in a conversational style that encourages dialogue and builds rapport. Associate must avoid incorrect grammar, misstatements, and long explanations. Online writing requires associates to know when to apply the “dos and don’ts” of online communication.
- Type at a fair pace (30-35 words per minute).
- Provide product knowledge, employ service interaction skills, and efficiently utilize service resources.
- Technology comfort and know-how: Associates must be proficient in the use of the Associate Workspace, as well as other technological and automation tools.
ALSO APPLY – Siemens Job Openings For Freshers | 1000+ Job Vacancies | Apply Now
Required Qualifications: For Customer Service Representative:
- Any graduate (excluding B.Tech/MCA)
- General understanding of computers and commercial processes.
- Proven minimum typing speed of 35-40 words per minute.
- Comfortable working at night
- Proven strong interpersonal and business communication skills—verbal and written.
ALSO APPLY – Fresh Prints Work From Home Jobs: Operations Associate Jobs for Experience, Apply Online
How to Apply for the Customer Service Representative Position at Optum
Make Your Resume Ready
- Add your education (any graduate degree) and any work experience (0–3 years).
- List your skills that match the job.
Go to Optum’s Website
- Visit the official Optum careers page.
- Search for Customer Service Representative or Senior Customer Service Representative jobs in Gurgaon or Hyderabad.
Fill Out the Job Form
- Write your name, education, and work experience in the form.
- Check to make sure everything is correct.
Add Your Resume
- Upload your resume and any other documents they ask for.
Send Your Application
- Check all the details again.
- Click the Submit button to finish your application.
Wait for a Reply
- You will get an email or message to confirm your application.
- Keep checking your email or phone for updates.
Get Ready for the Interview
- If you are selected, Optum will call you for an interview.
- Practice talking about your skills, experience, and why you want the job.
Optum Hiring (Customer Service Representative Role): Apply Link
| To Check & Apply for Optum Job Openings (Gurgaon) Important Link | |||||
 |
Optum Hiring (Senior Customer Service Representative Role): Apply Link
| To Check & Apply for Optum Job Openings (Hyderabad) Important Link | |||||
|
Benefits at Optum
- Health Benefits – Get medical, dental, and eye care for you and your family.
- Time for Yourself – Enjoy flexible work hours and paid holidays.
- Learn and Grow – Get chances to learn new things and grow in your career.
- Save for the Future – Optum helps you save money for retirement.
- Stay Healthy – Use programs for mental health, fitness, and wellness.
- Friendly Workplace – Work in a place that values and respects everyone.
About Optum
Optum is a multinational organization that provides care and uses technology to assist millions of people live healthier lives. Your collaboration with our team will immediately enhance health outcomes by connecting people to the treatment, pharmacy benefits, data, and resources they require to feel their best. You’ll find a culture that values diversity and inclusion, skilled coworkers, extensive benefits, and possibilities for professional advancement. Come make a difference in the communities we serve by supporting global health equity efforts.
Frequently Asked Questions (FAQ) About Optum
1. Who is eligible to apply?
Anyone with a degree in any field and 0 to 3 years of work experience can apply.
2. Where are the job locations?
The job locations are Gurgaon and Hyderabad.
3. What roles are available?
The available roles are Customer Service Representative and Senior Customer Service Representative.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
