Amazon is hiring a Customer Service Associate to work from home. This job is for candidates with 12th Pass, Any graduate and work experience of 0 to 3 years. Job Description Customer Service Associate is responsible for supporting customer with inquiries and providing solutions ensuring a positive experience. Enjoy the flexibility of working from home as part of a prestigious global company. Amazon offers paid training and provides a team of professional support staff to help you succeed in the program, while pursuing their career path whether as a work from home employee of Amazon or other opportunities that are offered within the company.
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Amazon Job Overview
| Amazon Remote Job Opening Details : | |
| Company | Amazon work from home |
| Roles | Customer Service Associate |
| Qualification | 12th Pass / Any Graduate |
| Location | Remote |
| Work Experience | 0-3 years |
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Responsibilities For Customer Service Associate
- You’ll provide assistance to your customers over the phone, online chat, and email.
- You should provide timely and precise information regarding your Amazon products and services.
- You will need to resolve and calm customer conflicts in a methodical, timely manner.
- You should strive to resolve conflicts while preserving customer satisfaction.
- You should assist the team to improve both customer satisfaction and your teams performance.
- You will need to document customer interactions and any pertinent issues, and escalate when necessary.
- You need to solve the customer issue and fulfill your duty within the Service Level Agreement.
- You will need to know the policies, products, and procedures of Amazon to ensure correct information delivery.
- You need to meet and exceed KPIs.
Eligibility Criteria
- Candidates should have completed 10+2 (Higher Secondary) or possess a Bachelor’s Degree from a recognized institution.
- Freshers and experienced candidates both may apply.
- Good command over English with excellent verbal and written communication skills.
- Working knowledge of basic computers and the Internet.
- Ability to deal with customer queries.
- Ability to handle queries and good decision-making and problem-solving skills.
- Candidates should be flexible with working in shifts (day or night).
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Apply Now for the Customer Service Associate Role at Amazon
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About Amazon company:
Amazon is the dominant player in digital streaming, cloud computing, e-commerce and artificial intelligence around the world. The Amazon was founded in 1994 by Jeff Bezos as an online bookstore. Today it is a massive online market that has a variety of goods and services. Amazon is used to being resourceful, starting new uses of technology, putting the customer first and providing quick delivery. Amazon owns Prime Video, Alexa and Whole Foods, and operates Amazon Web Services (AWS), one of the largest cloud computing platforms in the world. It also operates its e-commerce platform. It still leads in many ways and has altered the way people shop, work and consume technology.
FAQ: Amazon Work from Home Jobs
What qualifications are required to apply for the Customer Service Associate role at Amazon?
To apply for the Customer Service Associate role at Amazon, candidates must have completed at least 12th grade or hold a graduate degree. The role is open to both freshers and candidates with up to 3 years of work experience.
Is prior work experience necessary for the Customer Service Associate position at Amazon?
No, prior work experience is not required for the Customer Service Associate position at Amazon. The company is open to freshers and provides necessary training to help you succeed in the role.
Where is the Customer Service Associate position located at Amazon?
The Customer Service Associate role at Amazon is a remote position, allowing you to work from home regardless of your location.
Disclaimer:
The Hiring Information Provided above is for Informational Purposes only . The above Hiring Information has been taken from the official site of the Organization. We do not provide any Hiring guarantee. Hiring is to be done as per the official Hiring process of the company. We don’t charge any fee for providing this job Information.
