Cactus Work From Home Jobs is offering the role of Contractor, Customer Service. The job is open to both freshers and people with up to 2 years of experience. It’s a remote position, so you can work from home. Any graduate can apply. If you enjoy helping customers and want to learn more, this is a great job for you.
Overview of Cactus Work From Home Jobs
| Cactus Work From Home Jobs details | |
| Company | Cactus Work From Home |
| Roles | Contractor, Customer Service |
| Qualification | Any graduate |
| Location | Remote |
| Work Experience | 0-2 years |
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Responsibilities For Contractor, Customer Service
- Respond to and resolve client queries received via email.
- Configure client inquiries received through our online system.
- Set up assignments based on requests received via email.
- Ensure timely delivery of assignments to clients.
- Communicate client requirements effectively to the Delivery team.
- Log feedback, address complaints, and ensure resolution.
- Report client developments and relevant data to the team manager while meeting KPIs, including response time, resolution time, configuration time, and zero pending inquiries at the end of the shift.
Qualifications and Prerequisites
- 0–2 years of experience in any field
- Excellent English communication skills (spoken and written)
- Proficiency with computers
- Quick decision making
- Ability to prioritize tasks
- Customer focus
Apply Link for the Contractor, Customer Service Role at Cactus
| To Click & Apply for Contractor, Customer Service (Remote) at Cactus |
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Why Join Cactus as Associate Customer Service Manager ?
Joining Cactus as an Associate Customer Service Manager is a great way to build your career. You will lead a team that helps customers and solves their problems quickly. Cactus is a friendly place where people work together, learn new skills, and grow. If you enjoy helping others and making customers happy, this job is a good fit for you. The company also supports your growth and success.
About Cactus Company :
Cactus Communications (CACTUS) is a leading science communication and technology company established in 2002. Headquartered in Mumbai, India, CACTUS specializes in AI-powered solutions that enhance how research is funded, published, communicated, and discovered. Its flagship brand, Editage, offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Disco
Frequently Asked Questions About Cactus Work From Home Jobs
What types of work-from-home jobs are available at Cactus?
Cactus offers various work-from-home opportunities, including roles in product training, editing, customer support, research, content creation, and more. These positions can be full-time or freelance.
What qualifications do I need for work-from-home jobs at Cactus?
The qualifications depend on the role. Most positions require relevant experience in the field, such as editing, customer service, or technical support, and a degree or certification in a related field. Some positions might require experience with specific tools or software.
How can I apply for a work-from-home job at Cactus?
You can apply by visiting the Cactus Careers page on their website or their LinkedIn page. Make sure to fill out the application form with your details and upload your resume.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
