Coates has remote jobs for Technical Support Engineers. If you have 0-3 years of experience and a degree in IT (like BCA, MCA, or Engineering), you can apply. This job lets you work from home and learn about technology. Apply now to join Coates and start your IT career
Table of Contents
Position Overview of Technical Support Engineer Jobs at Coates
Coates Work from Home Jobs Details : | |
Company | Coates work from home |
Roles | Technical Support Engineer |
Qualification | Degree in IT ( BCA/MCA/Engineering or equivalent qualification) |
Location | Remote |
Work Experience | 0-3 years |
Also apply- LSEG Work From Home Jobs | Freshers and fresher | Part time or Full Time
Role Accountabilities
- Support tickets sent by L1 contacts are handled and fixed.
- Clients are helped by phone, email, or remote assistance.
- New technologies related to Coates products are kept up-to-date with.
- Cases are updated and worked on quickly, with SLAs being followed.
- Strong communication with clients is maintained to keep them happy.
- Problems are solved, and SLAs are met by working with clients and team members.
- Software and hardware problems are fixed within the set SLA.
- Tickets in the system are fixed.
- Basic network support is provided.
- Hardware is set up, and software is installed.
- Difficult issues are escalated to the Project Manager and Support Lead.
- Basic troubleshooting is done, and technicians are worked with for complex problems.
- New stores are set up when they are introduced.
- Small devices are checked and fixed, including SSD and RAM replacements, software installations, and warranty applications.
Role Requirements
- Basic understanding of IT systems, networking, or hardware is required.
- Different shifts, including night shifts, are worked in.
- Basic knowledge of Linux, especially Ubuntu, is expected.
- Understanding of server-client architecture is required.
- Some knowledge of scripting languages (e.g., Bash, JavaScript, basic PHP) is considered helpful.
- Good knowledge of Microsoft PowerPoint and Excel is considered a bonus.
- A degree in IT (BCA, MCA, Engineering, or an equivalent qualification) is required.
- Excellent communication skills are needed.
Also apply- Work From Home with Wing Assistant : Apply Online Application Now
Apply Now for the Technical Support Engineer Role at Coates
Why Choose a Career with Coates ?
A career with Coates is chosen for great opportunities to grow and learn in a creative environment. Teamwork, new ideas, and skill development are valued by the company. The latest technologies and tools are worked with, providing a great learning experience. Good benefits, including fair pay and promotion opportunities, are offered, making it a good place for building a career.
About Coates company :
Coates is a leading company that specializes in providing innovative solutions and high-quality services across various industries. With a focus on technology, Coates strives to deliver cutting-edge products and services that meet the needs of its clients. The company is known for its strong commitment to excellence, customer satisfaction, and continuous improvement. Coates values its employees and fosters a culture of collaboration, creativity, and professional growth. Through its dedication to innovation and quality, Coates continues to be a trusted partner for businesses worldwide.

FAQ: Coates Work from Home Jobs
What qualifications are required for work-from-home positions?
The qualifications for remote jobs at Coates depend on the specific position. Common requirements include a reliable internet connection, a quiet workspace, and proficiency with common office software. Some roles may also require specific degrees or certifications.
How can I apply for remote jobs at Coates?
You can apply for work-from-home jobs at Coates through our official website’s “Careers” section. Browse the available positions, select the job that interests you, and follow the application instructions to submit your resume and cover letter.
What types of work-from-home jobs are available at Coates?
Coates offers a variety of remote job opportunities in multiple industries, including customer service, marketing, IT, administrative support, and more. Positions range from entry-level roles to more senior, specialized positions.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.