Cognizant is hiring freshers for the Service Desk role across India. This role is great for people who are looking for their first IT job or are looking to kick start their career in IT support or Technical IT Services. This role requires you to be a Tech Support, assist the employees, and help resolve IT, hardware, and software-related issues. This role will also require you to troubleshoot the Service Desk Infrastructure, and resolve issues pertaining to the Systems, Networks, or Applications and ensure the IT Services are functioning optimally. You will answer support calls, emails, and chats, and will perform request/incident resolution while providing support with an emphasis on quality and timeliness. Starting your career in Cognizant has a lot to offer with the exposure to enterprise IT, and the fundamentals of IT Support in an international working environment.
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Cognizant Fresher Hiring Overview
| Cognizant Fresher Hiring Details : | |
| Company | Cognizant |
| Roles | Service Desk & Consulting Analyst |
| Qualification | UG degree (Bcom ,BCA, BSc, BA, BBA, B.Voc, BMS, etc.) |
| Location | Pan India |
| Work Experience | 0 years |
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Responsibilities
- Be the primary point of contact for end users having IT issues via the Service Desk.
- Submit, track and finalize Service Desk Tickets precisely and punctually in accordance with SLA’s.
- Resolve hardware, and/or software issues that improve the workflow.
- Collaborate with IT staff for the escalation and resolution of intricate problems.
Eligibility criteria
- 2025 and 2026 Graduates of all streams of UG (BCom, BCA, BSc, BA, BBA, B.Voc, BMS, etc.)
- Students who are enrolled in full-time Postgraduate programs are NOT eligible.
- You should NOT have scored below 50% in X, XII, your Diploma and/or your Graduation (there will be no exception for 49.9% to 50%).
- Candidate should have 50% aggregate in the degree and should have no backlog during the period of joining.
- Online applications for re-evaluation should have been submitted and the application would have been verified against the initially stated result.
- CGPA to %: A conversion will be done as per the University norms from where candidate has completed his/her Graduation.
- IMPORTANT: Students with backlog are NOT eligible.
Apply Links for Cognizant Fresher Hiring for Service Desk
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Why Choose Cognizant for Your Career Start?
Cognizant is a nice place to start your job. They teach you new things and help you learn. You can work with good people who are kind and smart. They give you money, help you when you are sick, and make sure you are happy at work. If you are new and want to learn and grow, Cognizant is a good place for you.
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About Cognizant Company
Cognizant is a leading global professional services company, transforming clients business, operating and technology models. Founded in 1994, it has a track record of working with healthcare, banking, retail among other industries. Cognizant creates software, organizes data and provides intelligent technology solutions that improve efficiency for businesses. It is well structured with global and regional offices including many in India and provides excellent career opportunities for both fresher and experienced professionals.
Frequently Asked Questions (FAQs) About Cognizant
What is the Cognizant Service Desk Fresher Hiring Program for 2025 & 2026 graduates?
The Cognizant Service Desk Fresher Hiring Program is an opportunity for 2025 and 2026 graduates to seek employment within Cognizant to fill IT support and customer service positions.
Who can apply for the Cognizant Service Desk role for 2025 & 2026 graduates?
Provided the candidates meet Cognizant’s eligibility criteria, any 2025 or 2026 graduate with the requisite educational qualifications and good communication skills is eligible.
What educational qualifications does Cognizant require for the Service Desk role?
Cognizant generally requires graduates of the service desk role to have a relevant bachelor’s degree from a recognized university. Candidates are encouraged to refer to the official job notification from Cognizant for specific eligibility details.
DISCLAIMER:
The Hiring Information Provided above is for Informational Purposes only . The above Hiring Information has been taken from the official site of the Organization. We do not provide any Hiring guarantee. Hiring is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
