Infosys BPM is conducting Walk-In Drives for Service Desk and many business process roles. Candidates with up to six years of experience, as well as freshers, can apply. Selected candidates will offer customer support and manage service requests by addressing both technical and non-technical issues related to business processes. Applicants will be required to interact with customers and other stakeholders via calls, emails, chats, and service desk tickets. Applicants will be required to resolve basic issues, manage service requests, keep record of service requests, and respond to service requests in a timely manner. Depending on the role, applicants will be required to perform support functions for the finance operations, back-office support, reporting, and business support services functions. Applicants will be required to have basic computer skills, good communication and problem-solving skills to be successful in this position. This position offers a great opportunity for access to international clientele, professional training, and great career progression.
Table of Contents
Overview of Infosys BPM Mega Walk-In Drive
| Infosys BPM Mega Walk-In Drive Details | |
| Company | Infosys BPM (Walk-In ) |
| Role | Service Desk & more Roles |
| Qualification | Any Graduate (B.COM/BBA/BBM/Bsc) |
| Location | Bangalore ,Mysuru ,Chennai, Pune & Jaipur |
| Work Experience | 0 -6 years |
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Responsibilities for Service Desk
- Professional handling of customer and client queries.
- Provision of service desk and technical support.
- Responses to emails, calls, chats, and support tickets.
- Resolution of customer issues.
- Service requests and interaction record maintenance
- Concerns escalation to the required support teams.
- Adherence to service standards and company policies.
- Support of business process and operations management.
- Targets for productivity, quality and customer satisfaction should be met
- Active participation in support of internal teams and stakeholders.
Eligibility Criteria
- Any graduate.
- Freshers and candidates with service experience up to six years.
- Good communication skills in English.
- Basic computer knowledge including MS Office.
- Basic customer service skills.
- Problem-solving skills.
- Ability to work in team.
- Prepared to operate on rotating shifts as necessary.
Infosys BPM Walk-In Details – Date, Time & Venue
| For Bangalore location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Income Tax Process |
| Experience | Freshers |
| Qualification | Only commerce graduates (BCom/BBA/MBA/MCom) |
| Time and Venue | 10th June , 9.30 AM – 12.00 PM |
| walk-in Address: | Infosys Limited, Gate NO-2 No. 40/P-41/P, electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100. Landmark : Sunik Industries. |
| For Mysuru location interested candidates can walk-in directly to the below venue for interviews | |
| Role | SAP SD L2 Support |
| Experience | 1 – 3 years |
| Qualification | Only commerce graduates (BCom/BBA/MBA/MCom) |
| Time and Venue | 12th June , 10.00 AM – 12.00 PM |
| walk-in Address: | Interview Venue – Bangalore Phase-2 Infosys Limited, No. 40/P-41/P, Building # 68,Gate # : 2 electronic City phase 2,Industrial Area, Konappana Agrahara Bangalore 560100. Landmark : In Between Sunik Industries and Tejas Networks Contact – Suchithra |
| For Chennai location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Playwright ,Selenium ,API Automation |
| Experience | 2 – 4 years |
| Qualification | Any Graduate |
| Time and Venue | 8th June , 9.00 AM – 12.00 PM |
| walk-in Address: | INFOSYS BPM LIMITED, Mahindra City, ETA Cambridge, B Wing, Ground Floor, Central Avenue Techno Park, SEZ, Mahindra World City, Paranur, Tamil Nadu Contact – Santhosh Loganathan |
| For Pune location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Service Desk |
| Experience | 2 – 4 years |
| Qualification | Any Graduate |
| Time and Venue | 9th June – 10th June , 9.00 AM – 12.00 PM |
| walk-in Address: | Phase 3 Pune MH Infosys limited, Angsana Building, ODC8 4 conference room Ascendas Capital and Rajiv Gandhi International Tech Park,Pune, Hinjewadi Phase-3, PIN – 411057 Contact – Sonam |
| For Jaipur location interested candidates can walk-in directly to the below venue for interviews | |
| Role | IT & Information Security – Other |
| Experience | 2 – 4 years |
| Qualification | Any Graduate |
| Time and Venue | 11th June , 10.00 AM – 12.00 PM |
| walk-in Address: | Infosys STP , NFC Basement, Madhava Reddy colony, Near Wipro Circle Gachibowli Hyderabad 500032 Contact – Sonam |
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How to Participate for Infosys BPM Walk In Interview
In order to take part in the Infosys BPM Walk-In Interview in Banking and FnA positions, the candidates of the AML/KYC Analyst should see whether they are eligible to attend the walk-in drive (they are required to have 0-2 years of experience and a degree in Any Graduate). More specific details on the walk-in drive should be viewed on Infosys BPM careers page. You should also make sure to refresh your resume and bring along with you such documents as academic certificates, experience letters (where applicable), ID proof (Aadhar, PAN, or Passport), and passport-size photographs. Formal clothes and punctuality will make one have a positive impression. Another aspect that the candidates must remember is to prepare to the interview by researching on financial concepts, market trends, as well as ERP software such as SAP and Oracle. In order to be aware of any of the changes, visit job portals regularly or Infosys BPM official site. These steps will help candidates to take part in Infosys BPM Walk-In Drive successfully and increase their probability of being recruited.
About Infosys BPM Company
Infosys BPM is a business process management division of Infosys, which is provided on an end-to-end outsourcing basis in finance, accounting, customer service, human resource and IT-enabled processes. The firm assists international customers to streamline operations, increase efficiency and customer experience by offering innovative solutions and services based on technology. Infosys BPM is reputed to offer good training and work culture to its employees; the company will offer massive growth opportunities to freshers and experienced professionals in various fields and areas.
Frequently Asked Questions About the Infosys BPMÂ Walk-In
Who can apply for the Infosys BPM Service Desk role?
Candidates with B.Com, BBA, BBM, or B.Sc qualifications and 0-6 years of experience can apply for opportunities at Infosys BPM.
Is the Infosys BPM Walk-In Drive open to freshers?
Yes, freshers are eligible to apply for Service Desk and various other roles.
What are the responsibilities of a Service Desk Executive?
The role involves handling customer queries, resolving issues, managing support tickets, maintaining records, and providing service assistance.
Disclaimer:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
