Walk in drive at Cognizant Hyderabad Customer Service Executive

Cognizant Walkin For Customer Service Executive | Know About Hindi And English Communication Candidates Only. This is an entry-level position which can be taken by any graduate — and therefore, the opportunity for freshers to start their careers in the customer support and service domain. As part of the role, which is located in Hyderabad, you will be responsible for answering customer queries and troubleshooting while ensuring that they have a seamless service experience. Since there is 0–years of experience required, candidates will simply have to be trained and taken care of by the company.

Overview of Cognizant Mega Walk-In Drive

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Roles & Responsibilities For Customer Service Executive

• Excellent communication skills (both written and verbal in Hindi and Engllish)
• Ability to communicate with customers, with customer centric mindset
• Excellent documentation skills
• Good comprehension skills – ability to clearly understand and state the issues customers present
• Ability to concentrate follow customers issues without distraction to resolution
• Good composition skills ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
• Familiarity with Windows, Microsoft Office & Browsing Internet resources
• Excellent typing skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Organized and detail-oriented
• Resolving Technical complex queries
• Drive continuous improvement through root cause identification and defect elimination

Eligibility Criteria For Customer Service Executive

• Required Set Of Skills: Good Communication skills (English and/or regional language depending on company)
• Basic computer knowledge — (MS Office, Email, Typing)
• Handling Customer Queries over Call / Chat / Email
• Have problem-solving skills and should be patient
• Most of the companies accept Freshers but experience (0-2 years) is a plus.
• Availability for rotational shifts (night shift as needed)
• The ability to listen and behave with civility

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About Cognizant Company

Cognizant is a top multinational IT services and consulting firm, based in the United States. The company was established in 1994 and it offers various services in the digital transformation, technology consulting, business process outsourcing and IT solutions to industries like healthcare, banking, retail and manufacturing. Having a global outlook and working a huge number of people, Cognizant is characterized by its innovativeness, customer-focused attitude, and chances of freshers and professional employees to develop successful careers in the sphere of technologies and operations.

FAQ – Cognizant Mega Walk-In Drive

Can I attend multiple Cognizant Walk-In Drives?

Yes, you can attend multiple Cognizant hiring drives, but you should not reapply for the same role during the active selection process.

Can final year students apply for Cognizant Walk-In Drive?

Yes, in some cases Cognizant recruitment drives allow final-year students to apply, but only if they meet eligibility criteria mentioned in the job notification.

Is the Cognizant Walk-In Drive permanent job or contract?

Most Cognizant jobs through walk-in drive are full-time permanent roles, but some BPO or support roles may be contract-based depending on project demand.

DISCLAIMER:

The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.