eClerx is Hiring for Customer Care Executive (Walk-in) This is a great opportunity for Any Graduate candidates with 0 to 2 years of work experience, as freshers and early-career job seekers of these profiles can apply. You work on Customer queries, offer correct information, assist them with Service issues and ensure good customer experiences. The candidates should be a good communicator, have a customer-friendly approach and be able to work well in teams. Candidates who are willing to start or grow their career in Customer Service industry can walk-in for the eClerx interview. Candidates who are eligible can go to the hiring drive in Mumbai and step ahead toward building their career with eClerx.
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eClerx Walk-In Drive – Overview
| eClerx WALK IN Drive Details | |
| Company | eClerx walk-in |
| Role | Customer Care Executive |
| Qualification | Any Graduate |
| Location | Mumbai |
| Work Experience | 0 – 2 years |
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Roles & Responsibilities For Customer Care Executive
- Take print of orders and share invoices with customers Answering inbound calls from customers in a professional manner
- Actively listening to customers and asking probing questions to offer an in-depth understanding of their needs and concerns.
- You must be knowledgeable about the products and services, pricing, and promotions offered by the company and informed of any changes. Also you should pursue every opportunity to up-selling.
- Overcoming customer objections and concerns with a blend of empathy and professionalism, whilst looking to resolve those points in order to seal the deal.
- Recording all customer interactions and the details of inquiries, problems, or sales in the company’s Customer Relationship Management (CRM) system.
- Individual and team sales target achievement
- Keeping up to date with product knowledge including the companys products and services as well as general trends and best practices in the industry.
Eligibility Criteria
- Possesses outstanding verbal and written communication skills in English.
- The exact requirement must be in Customer service and sales background Having previous experience of working in call centre prefers.
- We can multitask, prioritize and manage time.
- Ability to solve problems and think on your feet.
- Able to handle a fast-paced work environment.
- Availability to work in rotational shifts, evenings, weekends and holidays.
- A basic knowledge of the proficiency in computer, and knowledge if a first-stage CRM.
Event Schedule: Dates and Locations for eClerx Walkin
| For Mumbai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Date & Time | 28 September – 30 September , 2.00 PM – 6.00 PM |
| walk-in Address: | 3rd FLOOR by Lift, ECLERX SERVICES LIMITED, Building No.11, Thane Belapur Road, airoli, Thane, Maharashtra, 400708, NAVI MUMBAI, Maharashtra, India Contact – Khushi Kumbhare ( 8788528432 ) |
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About eClerx Company
eClerx is a top KPO (Knowledge Process Outsourcing) service provider of operational support, data management and analytics solutions for clients worldwide. Established in 2000, eClerx serves clients across financial services, retail, media and technology. The company has a great subject matter expertise, technology and quality of service. These services include business process analytics, operational management, data analytics and tenable services to help organizations increase productivity, lower overall operating costs and gain a competitive edge.
Frequently Asked Questions (FAQ) – eClerx Walk-In Drive
Where is the eClerx Walk-In Drive being conducted?
The eClerx walk-in drive is being conducted in Mumbai.
Is work experience required for the eClerx Walk-In Drive?
The eClerx Customer Care Executive role is open to candidates with 0 to 2 years of experience.
What is the qualification required for the eClerx Customer Care Executive role?
Candidates who have completed Any Graduate qualification can apply.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
