CSC hiring for Associate Service Desk Analyst and other posts as we see in the image for graduate degree holders in Mumbai, Gurgaon, Chennai, Bangalore. This positions is open for freshers and professionals with 0-3 years experience who are looking to start or advance their career in IT Support and Technology Services. Job Responsibilities: As an Associate Service Desk Analyst you will be providing first level technical support, troubleshooting hardware and software issues while responding to customers inquiries and working in a manner that requires tickets being fixed within the stipulated timelines while adhering to high service standards. Collaborating with teams across functions to resolve technical issues and assist users with system glitches. Candidates should possess effective verbal and written communication, analytical and problem solving skills along with knowledge about operating systems, networking and IT service management concepts. The post is a great learning opportunity, exposure to hands-on enterprise technology and the chance build a well-respected career with a global leader at IT services.
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CSC Off Campus Drive Overview :-
| CSC Off Campus Drive details :- | |
| Company | CSC |
| Roles | Associate Service Desk Analyst & More |
| Qualification | Bachelor’s degree |
| Location | Mumbai, Gurgaon, Chennai & Bangalore |
| Work Experience | 0-3 years |
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Responsibility For Associate Service Desk Analyst
- 1st level technical support to end user (via phone, email or chat).
- Diagnose and resolve hardware, software and networking issues.
- Ticketing system – record, follow and administer support tickets;
- Transfer the hard technical issues to respective support teams.
- Perform incident resolution in a timely manner and within the SLAs
- Assist user with their password reset, account access and setup of the system.
- Communicate with internal IT teams in case of technical issues resolution.
- Provide excellent customer service and maintain very high levels of user satisfaction.
- Keep to date on company tools, processes and technology standards.
Eligibility Criteria
- Have a Bachelor Degree In Computer Science, Information Technology or other related degree;
- Freshers Role: 0–3 years experience apply here.
- General knowledge of Windows operating system, MS Office and computer hardware.
- Familiarisation with networking fundamentals and IT support concepts is a plus.
- Good to have experience in IT service management(ITSM) or ticketing tools
- Strong analytical, problem solving and trouble shooting skills.
- Excellent verbal and written communication skills.
- Working ConditionFlexible working condition, rotational shifts, and fast-paced environment.
- Strong communication and customer service orientation skills.
- Enthusiastic to learn new technologies and work in a team environment.
Apply Link for CSC Off Campus Drive 2026
| Click the Below button to apply for Multiple Roles (India Location) |
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| Click the Below button to apply for Associate Service Desk Analyst (Bangalore Location) |
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About CSC Company
CSC is an international commercial, legal and financial services firm that offers technology-enabled solutions to clients around the world. Founded in 1899, CSC also provides corporations with services around corporate governance & compliance digital brand protection domain management cybersecurity & fund administration. The company had built a robust global presence with its customer-first approach and has partnered with multiple Fortune 500 companies. CSC is where collaboration, constant learning and innovation happens; we are a great place for both entry level college grads and experienced professionals to build successful careers in technology & business services.
FAQs – CSC Off Campus Drive 2026
Who can apply for the CSC Associate Service Desk Analyst position?
The CSC Associate Service Desk Analyst position is open to applicants with a Bachelor’s degree. Freshers & experienced professionals (0-3 Years) with good communication abilities and basic technical support skills can apply.
What is the job description of the CSC Associate Service Desk Analyst?
The CSC Associate Service Desk Analyst function is to provide first level IT support, troubleshoot hardware and software problems, manage service desk tickets, help end users, escalate difficult problems as needed and ensure that technical events are resolved in a timely manner.
What will be my work location for the CSC Associate Service Desk Analyst role?
The CSC Associate Service Desk Analyst position is open in Mumbai, Gurgaon, Chennai and Bangalore. Candidates will get the chance to work in a professional IT support environment and earn relevant industry experience.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
