Firstsource Mega off campus Drive 2023 for Support Engineer Role. Bachelor’s Degree in Computer related discipline candidates can apply for the post.
Table of Contents
Firstsource Mega off campus Drive – Overview
- Company – Firstsource
- Role – Support Engineer
- Qualification – Bachelor’s Degree in Computer related discipline
- Experience – 0-2 Years
- Location – Chennai
- Salary – 3 LPA – 4 LPA
ABOUT Firstsource COMPANY
Firstsource is a global business process outsourcing (BPO) company that specializes in providing customer management and business process management services to a wide range of industries, including healthcare, financial services, telecommunications, and more. With a strong presence in multiple countries, Firstsource assists organizations in improving customer experiences, streamlining operations, and enhancing efficiency through a combination of technology and skilled workforce.
Firstsource Mega off campus Drive – Roles & Responsibilities For Support Engineer
- Provide technical assistance to customers, resolving hardware and software issues.
- Troubleshoot and diagnose technical problems to identify root causes.
- Install, configure, and maintain software applications and systems.
- Collaborate with cross-functional teams to escalate and resolve complex issues.
- Maintain knowledge base and create documentation for common support queries.
- Assist in the development and implementation of support procedures and best practices.
- Monitor system performance and proactively address potential issues.
- Offer remote or on-site support, depending on the customer’s needs.
- Communicate effectively with customers to provide updates on issue resolution.
- Continuously update skills and stay current with technology trends to improve support quality.
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Firstsource Mega off campus Drive – Skills Required For Support Engineer
- Strong problem-solving and troubleshooting abilities.
- Proficiency in operating systems (e.g., Windows, Linux) and software applications.
- Excellent communication and customer service skills.
- Knowledge of networking principles and protocols.
- Familiarity with hardware and software configurations.
- Scripting or programming skills for automation (e.g., Python, PowerShell).
- Understanding of cloud computing platforms (e.g., AWS, Azure).
- Time management and prioritization skills to handle multiple tasks.
- Adaptability and a willingness to learn new technologies.
- Attention to detail for accurate issue diagnosis and resolution.
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HOW TO APPLY FOR Firstsource Mega off campus Drive 2023 ?
To apply for the Firstsource Mega off campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Support Engineer Role – Chennai
Firstsource Mega off campus Drive 2023 – Frequently Asked Question?
What is the Firstsource selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
