FusionCX Careers 2025 are available for various positions including Sr. Executive, Customer Support Representative, Customer Service Associate & Quality Analyst etc. Candidates who have 12th Pass/ Graduation eligibility may apply. The jobs are for key locations such as Kolkata, Bangalore, Gurugram, Howrah, Siliguri and Navi Mumbai. FusionCX is an energetic work place where you will have the opportunity to develop customer service and communication skills, become familiar with multichannel customer interactions, and progress in your career. It has a great opportunity for people with 0-5 years of experience offering learning, development and career progression in the customer experience space and BPO industry.
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Overview of Fusion CX Careers 2025 :-
| Fusion CX Careers 2025 details :- | |
| Company | Fusion CX |
| Roles | Sr. Executive, Customer Support Representative, Customer Service Associate, Quality Analyst |
| Qualification | 12th Pass / Any Graduate |
| Location | Kolkata / Bangalore / Gurugram / Howrah / Siliguri / Mumbai |
| Work Experience | 0–5 Years Experience |
also apply – Ecolab Jobs for Freshers – Account Manager & Multiple Roles
Roles & Responsibilities For Sr. Executive
- Handle social media presence across platforms including Facebook, LinkedIn and Instagram among other such channels
- Develop, author and program compelling social media content consistent with brand standards
- Avoid user-generated content and respond professionally and promptly to audience interaction
- Track social media statistics and performance to better understand the reach, engagement and effectiveness.
- Own and support creating the social media strategy to drive visibility and engagement with customers online
- Facilitate the creation and implementation of marketing social campaigns in cooperation with marketing department
- Engage with users and customers to increase online engagement and brand confidence through clear communication
- Create high-value tailored content that will bring you followers and generate traffic to websites or landing pages
- Collaborate with the Marketing team to provide content improvements rooted in performance analytics (ie. click rates)
- Utilize problem solving, organizational and rudimentary design skills in resolution and completion of campaign execution
Roles & Responsibilities For Customer Service Associate
- Support sellers through inbound communication.
- Comprehend seller concerns, quantify the problem and provide rational solution-oriented answers.
- Assist sellers with listing bounty, order flow, payment inquiries and policy-related questions.
- Problem solve seller issues and work with internal departments when necessary.
- Ensure that the case details and seller/vendor information are recorded in accordance with the process.
- Record all the details and of your interactions, resolutions and follow ups.
- Analyze data and prepare reports using MS Office, Google Sheets, Google Docs and similar tools.
- Always be professional and keep the professionalism & customer service at a priority.
Apply Link for Multiple Role at Fusion CX
| Check below to apply now for the Sr. Executive (Kolkata Location) |
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| Check below to apply now for the Customer Support Representative (Durgapur Location) |
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| Check below to apply now for the Customer Service Associate (Howrah Location) |
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| Check below to apply now for the Quality Analyst (Mumbai Location) |
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also apply – Technical Intern Opportunity at Siemens: Apply Now!
About Fusion CX Company
FusionCX is a global provider of customer experience (CX) and business process outsourcing (BPO) services, helping world-leading brands manage and improve their customer interactions across voice, email, chat, social media and messaging. The company, founded byPankajDhanuka and KishoreSaraogi in 2004 has grown rapidly and today works with over 190+ enterprises spanning across telecom, healthcare, BFSI, retail and technology offering the client deep domain expertise and technology‑led solution. Operating in 15 countries with approximately 40 locations virtually across the globe, FusionCX marries human empathy and high-end tech tools such as AI‑driven routing platforms, quality management and customer insights to create proven, omnichannel support that increases satisfaction while driving business results. The company focuses on customer‑first services, providing multilingual support and custom outsourcing service solutions that allow businesses to ramp development, slash costs and strengthen relationships with their customers.
Frequently Asked Questions about Fusion CX
Q1. What is Fusion CX?
A: Fusion CX is an international customer experience (CX) and BPO company offering multi-channel support solutions to companies in telecom, healthcare, BFSI, retail/1etail and technology industries.
Q2. What sorts of jobs are there in Fusion CX Careers 2025?
A: There are some open positions right now such as Sr.Executive, Customer support Representative, Customer service Associate & Quality analyst.
Q3. What are the eligibility criteria?
A: Candidates must have passed 12th or graduation. Freshers and experienced professionals of 0–5 years experience can apply.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
