HCLTech Walk-in Interview for OTC Dispute Management Role – Chennai

HCLTech is conducting walk-in interview at Chennai office for OTC Dispute Management. This job can be applied by as many people, those who have passed the any degree completed. The position requires 2 to 5 years of related experience, preferably in international voice processes, banking and financial services or customer support. The candidates will be responsible for responding to customer calls from international banking customers, including answering questions regarding accounts, correcting errors on transactions and share information about products, and also ensure compliance with established bank service standards. Good english communication skills, handling customers and problem solving aptitude would be preferred. Experience in international clients /BFSI process will definitely be treated as a plus.

Walk-in Interview at HCLTech:

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Responsibility for OTC Dispute Management Role

• Look for patterns in disagreements that happen often and figure out why they happen.
• Work with teams from other departments to solve conflicts of a moderate level.
• Make dispute dashboards and give them to the people who matter.
• Offer changes to the process that will lower the number of disputes.
• Teach new employees how to handle disputes.
• Make sure that your paperwork can be checked and is correct.
• Keep track of when SLAs are met and mark cases that are late.
• Help with risk assessments and internal audits.

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HCLTech Walk-In Schedule: Dates, Locations, and Venues

Documents to be Carried for the Walk-in at HCLTech

• Updated resume (2–3 copies)
• Passport-size photos (2 recent ones)
• Government ID proof (like Aadhaar, PAN, or Passport)
• 10th and 12th mark sheets
• All college mark sheets and degree certificate
• Experience letters (if you have work experience)
• Last 3 months’ salary slips (if experienced)
• Address proof (like Aadhaar or electricity bill)
• PAN card (a must)
• Digital copy of your resume and documents (in pen drive or email)

About HCLTech Company

HCLTech is a multinational IT company, employing over 218,000 individuals across 59 countries, engaged in advanced transformational capabilities in digital, engineering, cloud and AI, all underpinned with a comprehensive suite of technology services and products. We serve clients in all the verticals: Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom Media, Retail and CPG, and Public Services. Revenues as of December.

HCLTech Walk-in Interview FAQs :-

What qualifications are required for the OTC Dispute Management role at HCLTech?

The OTC Dispute Management role at HCLTech requires candidates to have a graduate degree in any field. A background in finance, accounting, or related fields would be an advantage, but it is not mandatory.

Is prior work experience necessary for the OTC Dispute Management role at HCLTech?

Yes, prior work experience of 2-5 years in Order to Cash (OTC) processes or dispute management is required for the role at HCLTech. Experience in managing customer disputes and resolving payment issues is essential for success in this position.

Where is the OTC Dispute Management role located at HCLTech?

The OTC Dispute Management role at HCLTech is based in Chennai. Candidates must be willing to work in this location.

Disclaimer:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.