Hexaware Technologies Walk-in interview for International Non Voice Process Role

Hexaware Technologies is conducting walk-in interviews for the International Non-Voice Process role at its Chennai location. This opportunity is suitable for candidates who have completed 12th pass and possess 1 to 6 years of experience in non-voice or back-office processes. The role involves handling international customer interactions through email and chat, resolving queries accurately, and ensuring high levels of customer satisfaction while following process guidelines. Candidates should have strong written communication skills, attention to detail, and basic computer knowledge. Working at Hexaware offers exposure to global clients, a structured work environment, and opportunities to enhance professional skills. The company provides process training, supportive team culture, and long-term career growth in the IT and BPM industry.

Hexaware Technologies Walk-In Interviews – Overview

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Roles & Responsibilities for International Non Voice Process:

• Handle customer queries through email, chat, and ticketing systems
• Provide accurate information and timely resolutions to international clients
• Process customer requests, complaints, and service orders as per SOPs
• Maintain high quality and accuracy in written communication
• Update and manage customer data in CRM systems
• Follow international compliance, security, and data privacy guidelines
• Coordinate with internal teams to resolve complex issues
• Meet defined SLA, TAT, and productivity targets
• Identify and escalate critical issues to supervisors when required
• Ensure customer satisfaction while maintaining professional standards

Hexaware Technologies Walk-In Schedule: Dates, Locations, and Venues

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About Hexaware Technologies Company

Hexaware Technologies is a digital transformation, cloud, automation and AI solutions provider. With a base in India, Hexaware was founded in 1990 and has since expanded to serve the banking, healthcare, travel and manufacturing industries. In order to support businesses with furthering their competitive edge in the rapidly transforming digital economy, Hexaware remains focused on innovation with a keen emphasis on customer centric solutions.

Frequently Asked Questions (FAQs)

What roles are available at Hexaware Technologies in this walk-in drive?

At Hexaware Technologies, the walk-in drive is open for multiple roles including Kannada Voice Process, Quality Analyst for Customer Service Inbound, and English Voice Process. These roles focus on handling inbound customer interactions, maintaining service quality standards, and delivering effective communication based on the assigned process.

What are the eligibility criteria to apply for the walk-in at Hexaware Technologies?

Hexaware Technologies welcomes candidates who are 12th pass or graduates from any discipline. Applicants with 0 to 8 years of work experience are eligible, making this opportunity suitable for freshers as well as experienced professionals seeking growth in the customer service and quality domain.

Where are the job locations for the Hexaware Technologies walk-in roles?

The job opportunities at Hexaware Technologies are available in Coimbatore, Navi Mumbai, and Chennai. Candidates can apply based on their preferred location, subject to process availability and business requirements.

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.