Info Edge (Online Virtual) is hiring for a Senior executive, Sales Call Quality Auditor role in Noida. Candidates with 0 – 3 years of experience in sales can apply. Any Graduate holders are eligible. The job includes talking to business clients, finding new customers, and increasing company sales. You will build strong client relationships, understand their needs, and suggest the right digital solutions. Good communication and negotiation skills are important. This is a great opportunity to grow your career in corporate sales with one of India’s top online companies.
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Info Edge Mega Online Interview – Overview
| Info Edge Mega Online Interview – Details | |
| Company | Info Edge (Online Virtual) |
| Role | Senior executive, Sales Call Quality Auditor |
| Qualification | Any Graduate |
| Location | Noida |
| Work Experience | 2 – 5 years |
Job Description:
- isten to and analyze recorded or live sales calls.
- Evaluate calls based on predefined quality metrics, including adherence to scripts, product knowledge, customer engagement, and closing techniques.
- Track and report on individual and team performance metrics, identifying trends and areas for improvement.
- Provide weekly, monthly, and quarterly reports on call quality and key performance indicators.
- Conduct regular feedback sessions with sales representatives, offering constructive insights and actionable improvement tips.
- Identify and escalate any potential quality issues per defined process Suggest process/system improvements based on common customer concerns
- Assist in developing and enhancing call scripts, quality checklists, and sales playbooks. Partner with team leaders (TL) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/line of business (LOB)
- Accomplish other responsibilities assigned by management
- Drive quality initiatives, contests, and campaigns for the assigned span Work closely with the training department to align quality findings with training programs and sales development initiatives.
- Ensure all sales calls adhere to company standards, regulatory requirements, and legal guidelines.
Info Edge Online Interview Link & Other Important Details
| Candidates can join the meeting from the link given below for For Inside Sales role in Noida | |
| Role Experience Date & Time | Senior executive, Sales Call Quality Auditor 2 – 5 years 21st February , 10.00 AM – 12.00 PM |
| Meeting link | Google Meet Link- https://meet.google.com/gty-owjc-ouu |
How to Prepare for the Info Edge Online Interview
There should be a proper preparation to have a good Info Edge online interview. Sales, marketing, or customer service roles will want to learn about the company and its products and services. The job advertisement should be read through and any requirement understood. It is advised to prepare questions related to work experience, problem solving and customer management. Ensure a stable internet connection, and test the camera and microphone prior to interview. A peaceful location should be selected and a professional attire worn to create a good impression. You should also be ready with questions about the job and company. Through proper preparation you can land that interview.
About Info Edge Company
Info Edge is a prominent Indian internet company with well known web properties in recruitment, real estate and matrimony among others. Established in 1995, its products include the popular job listings site Naukri. com, 99acres. com, Jeevansathi. com, and Shiksha. com. Based out of Noida, India, Info Edge has been instrumental in building out the country’s digital economy, through its losing matching/brokering service that pairs up job seekers with employers (naukri.com), property renters or buyers and sellers (99acres) and students with education services. The company has also been an active investor in a number of startups like Zomato and PolicyBazaar. Maintaining emphasis on innovation and customer satisfaction, Info Edge remains a trusted name in the internet business sector of India.
Frequently Asked Question for Info Edge online interview ?
What is the Info Edge online virtual interview?
The online virtual interview is a remote hiring process conducted by Info Edge via Microsoft Teams. It allows candidates to complete their interview from home without visiting an office.
Will I get feedback after the interview?
Info Edge HR will notify you about the next steps via email. If you don’t receive an update within a week, you can follow up with them.
What qualifications are required?
Applicants must have a graduate degree in any field.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
