IntouchCX Walk-In Drive 2026 : IntouchCX is hiring for International Chat Process – Customer Support position at Hyderabad through walk-in drive. This opening is for candidates who completed from 12th pass Minimum 1-4 years of combined experience in customer support or international process. Responsibilities: – Respond to Customer’s inqusitions over live chat for international customer and get done with the queries on a quick note, managing the high customer satisfaction needs. Candidates need to have an excellent command of English (written), a good typing speed, excellent at problem-solving and should be able to multi task well. Previous exposure to international chat or customer service procedures will be a plus. This is a fantastic opportunity to join a worldwide business with career development, an excellent working atmosphere and exposure to global customers.
Table of Contents
Overview of IntouchCX Walk-In Interviews
| IntouchCX Walk-in -Details | |
| Company | IntouchCX Walk-In |
| Role | International Chat Process Customer Support |
| Qualification | 12th pass |
| Location | Hyderabad |
| Work Experience | 1 – 4 years |
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Roles and Responsibilities for International Chat Process Customer Support
- Manage the inbound and/or outbound calls from overseas customers (US/UK/AU markets).
- Aggressive handling of Customer Complaints/Quries/issues on Tech.
- Furnish accurate information on products, services, availability, telemarketing times and costs.
- Keep the CSATs high with professional correspondence.
- Track calls and customers in CRM.
- Adhere to call scripts, data protection acts and quality standards.
- Meet call daily/weekly adherence measure targets, AHT and performance requirements.
- Cross-Sell / Upsell appropriate products and services where indicated.
- Raise challenging issues to customer support or appropriate departments.
- Follow time zones, working hours and SLAs across the globe.
IntouchCX Walk-in Interview Details – Date, Time & Venue
| For Hyderabad location interested candidates can walk-in directly to the below venue for interviews | |
| Role | International Chat Process Customer Support |
| Time and Venue | 29 January – 31st January , 11.00 AM – 3.00 PM |
| walk-in Address: | Building B16, Raheja Mindspace IT Park Madhapur, Hyderabad Contact – Keerthana ( 7032670156 ) |
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About IntouchCX company
IntouchCX is a worldwide e-commerce customer experience solutions company that offers support in healthcare, technology, and other industries. Established twenty-one years ago, IntouchCX uses data analytics technology to improve client interactions with services, such as customer support, technical assistance, and sales solutions. Innovation is at the core of the company’s strategy, alongside quality. IntouchCX differs from its competitors by having hundreds of employees from different countries all over the world, enabling the company to offer unique personalized services.
Frequently Asked Question?
FAQ 1: What is the job role offered by IntouchCX in this walk-in drive?
IntouchCX is hiring for the International Chat Process – Customer Support role, where candidates will handle customer queries via live chat, provide accurate solutions, and ensure high customer satisfaction for international clients.
FAQ 2: What are the eligibility criteria for the IntouchCX walk-in interview?
For the IntouchCX walk-in, candidates must be 12th pass with 1 to 4 years of experience in customer support or an international process. Strong written English communication and typing skills are essential.
FAQ 3: Where is the IntouchCX walk-in interview location and job posting?
The IntouchCX walk-in interview and job location are in Hyderabad, offering candidates the opportunity to work in a global customer support environment with career growth prospects.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
