Licious recently released notification regarding Work from Home Job openings for the position of Customer Support Executive (Chat) 2026 in pan India. Remote position from home helping customers using the chat, a great customer experience. Licious is a proof of concept business in the food domain catering to millions of customers and if you can articulate well, address customer grievances or queries & get them off the hook, they need you. Your responsibilities are responding to customer questions through chat, providing the right information, troubleshooting issues related to orders and routing more in-depth queries as required and making sure that the customer has a great experience. Job candidates should have decent written communication skills, problem solving ability, customer-centric oriented and Typing speed is required. Companies are even ready to hire freshers as well, along with experienced individuals who possess a good internet connection and a laptop/desktop setup based on the requirement of the company.
Table of Contents
Licious Work From Home – Overview
| Licious Work From Home Details: | |
| Company | Licious Work Frome Home |
| Roles | Chat Support Job & more |
| Qualification | 12 Pass , Bachelor’s or Master’s Degree |
| Location | Remote |
| Work Experience | Fresher / Experience |
What makes the role meaty?
- Similarly, you can use in-app chats to receive inbound chat and respond to them quickly or even resolve issues.
- Be the first conversation of the customer and earn their trust, loyalty and retention in every step.
- Multi-task live chats accurately, carefully and with a personal touch
- Stay in tone guidelinesNatural adaptivenessFollow the approved chat scripts and workflows.
- Follow the conversation with a bit of empathy but most importantly understand why is this customer concerned, get good questions to ask
- Write short, simple and to the point responses that do not leave a lot of room for ambiguity.
- Write fast and right, don’t sacrifice quality or customer experience
- Document every conversation, action point, resolution and follow-up fully and accurately.
- Own customer complaints to resolution and engage relevant teams whenever further investigation might be needed
- Achieve individual and team goals for response time, quality, resolution and customer satisfaction
We hope that you …
- 2–5 years of experience in Chat based customer support.
- Have Practical experience with chat support systems and prior handling multiple customers at a time.
- Must have previous experience in Q-commerce or e-commerce sector.
- Key responsibilities You have a good grasp of written communication, excellent command of grammar and spelling, are concise and also know how to adapt your tone.
- Typing that is not only efficient and accurate, but also a response without losing context.
- Utilise customer-first judgement, empathy, active listening and be confident in challenging problems.
- Are a Graduate/HSC qualified.
- Must have a Laptop (4 GB RAM, i3 or above processor, 128 GB storage along with Windows 10 and mini UPS) and stable internet of 50 Mbps download speed.
Apply link for Licious Work From Home Jobs
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Frequently Asked Questions (FAQs)
What is the Licious Work From Home Chat Support Job 2026?
The Licious Work From Home Chat Support Job 2026 is a remote customer support role where candidates assist customers through chat, resolve queries, and provide a smooth customer experience.
Who can apply for the Licious Work From Home Chat Support Job?
Both freshers and experienced candidates can apply for the Licious Work From Home Chat Support Job, provided they meet the required communication and technical skills criteria.
Is the Licious Chat Support Job a completely work-from-home position?
Yes, the Licious Chat Support Job is designed as a work-from-home opportunity, allowing employees to work remotely while supporting customers online.
DISCLAIMER:
The Hiring Information Provided above is for Informational Purposes only . The above Hiring Information has been taken from the official site of the Organization. We do not provide any Hiring guarantee. Hiring is to be done as per the official Hiring process of the company. We don’t charge any fee for providing this job Information.
