PhonePe is hiring for the role of Retention Analyst at its Bengaluru office. Candidates should have a Bachelor’s degree and 0–3 years of work experience. As a Retention Analyst at PhonePe, you will be responsible for analyzing user data, identifying patterns, and developing strategies to improve customer retention. The role requires working with cross-functional teams to enhance user engagement and drive business growth. This is a great opportunity for individuals who are passionate about data analysis, customer insights, and contributing to the success of a fast-growing company.
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PhonePe Jobs : – Overview & Details
| PhonePe Jobs Details : | |
| Company | PhonePe |
| Roles | Retention Analyst |
| Qualification | Bachelor’s degree |
| Location | Bengaluru |
| Work Experience | 0-3 years |
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Roles & Responsibilities For Retention Analyst
- Monitor business health metrics for the category regularly and check for any signs of customer churn.
- Track industry trends and share insights that can help improve customer retention.
- Work closely with the Analytics team to get insights and plan actions to keep customers.
- Create and implement strategies to reduce customer churn by understanding why customers leave across different channels.
- Present analysis and reports on the impact of key actions to improve customer retention to stakeholders.
- Track and measure the success of retention strategies and keep analyzing customer feedback to find areas for improvement.
Skills & Requirements For Retention Analyst
- Excellent written and verbal communication skills, comfort with Microsoft Office Suite, specifically Excel.
- Basic knowledge of SQL is a plus.
- Prior experience in a data driven role and understanding of stock markets would be an advantage
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Apply Links for Retention Analyst Role at PhonePe
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About PhonePe Company
PhonePe is a popular digital payments platform in India, founded in 2015. It lets users make payments quickly using UPI, mobile wallets, and other banking tools. Based in Bangalore, PhonePe offers services like money transfers, paying utility bills, phone recharges, and shopping online. The app is available in multiple languages, making it easy for people from different backgrounds to use. PhonePe’s growth strategy has helped it attract millions of users, making it one of the top companies in Indian finance. People like the platform because it’s easy to use, secure, and works with many merchants and service providers.
Frequently Asked Questions About PhonePe
What does a Retention Analyst do at PhonePe?
A Retention Analyst at PhonePe is responsible for analyzing customer data, identifying trends, and developing strategies to reduce customer churn. They work closely with teams like Analytics, Finance, and Marketing to improve customer engagement and retention across various channels.
What qualifications are needed for the Retention Analyst role at PhonePe?
To apply for the Retention Analyst position at PhonePe, candidates must have a Bachelor’s degree and 0-3 years of relevant work experience. Experience in data analysis, customer retention, or marketing would be a plus.
Why should someone apply for the Retention Analyst position at PhonePe?
The Retention Analyst role at PhonePe offers a chance to work with one of India’s leading digital payment platforms. It’s an exciting opportunity to contribute to a fast-growing company, work with cross-functional teams, and develop your skills in data analysis and customer retention strategies.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
