Prodapt Solutions is recruiting the position of International Chat Support- Telecom, via a walk-in drive at Chennai. Any graduate can apply to this opportunity, and those who have 0-3 years of experience can become the applicant, which makes it a good choice both to freshers and those who have some experience. This will be a customer service position where you will engage with the international customers via chat, assist in the resolution of telecom-related issues, and offer timely assistance. Written communication skills, basic computer skills and ability to work in shifts will be useful. It is an excellent opportunity to start working in the international customer care, to receive practical experience, and develop with a reputable company.
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Prodapt Walk-in Drive – Overview
| Prodapt Walk-in Drive – Overview | |
| Company | Prodapt Walk-in |
| Roles | International Chat Support – Telecom |
| Qualification | Any Graduate |
| Location | Chennai |
| Work Experience | 0 – 3 years |
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Role and Responsibility for International Chat Support – Telecom
- Answer customer questions in a chat in a professional and courteous manner.
- Assist the customers with telecommunication services, plans, billing, and other questions concerning accounts.
- Learn the problems of customers and give good solutions.
- Diagnose simple connectivity or service issues.
- Always use good chat etiquette as a way to provide a customer with a good experience.
- Modify customer details and discussion in the system.
- Manage chats using the company procedures and regulations.
- De-escalate complicated problems to the appropriate team when necessary.
- Achieve response time and quality targets on a daily basis.
- Rotational work to serve international customers.
Prodapt Walk-in Details & Address?
| For Chennai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 8th April – 10th April , 2.00 PM – 5.00 PM |
| walk-in Address: | Module 1, Tower 1 (3rd Floor), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram – Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu-600097 Contact – Prathigna |
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About Prodapt Company:
Prodapt is a Chennai-headquartered worldwide IT and consulting firm founded in 1999. It uses its technology to provide telecom and digital companies with the means to enhance their systems and offerings. Prodapthas 6,000+ employees across 30+ countries and key clients include Google, Amazon, Microsoft, Vodafone and BT. Prodapt is a multinational organization, with a presence on several continents and thousands of employees serving customers all across the world – reaching more than 1 billion people and billions of connected devices. The company is an industry analyst-recognized leader by firms such as Gartner, has received accolades for its innovative culture and aspirations to be a Great Place to Work, and continues strong growth with customers around the world in industries ranging from telecommunications and healthcare, to logistics and financial services.
FAQ for : Prodapt Walkin
Is prior experience mandatory for the Prodapt Walk-In?
No, Prodapt Walk-In drives often include opportunities for freshers as well as experienced professionals.
Which roles are usually hired through the Prodapt Walk-In?
Prodapt Walk-In drives commonly hire for roles such as Software Engineer, Telecom Engineer, Java Developer, Network Engineer, QA Engineer, and Support roles.
Who can attend the Prodapt Walk-In Interview?
Prodapt Walk-In interviews are open to freshers and experienced candidates, depending on the role requirements mentioned in the job notification.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
