Prodapt Solutions in Chennai is looking for US Voice/Non-Voice Support role 1 – 3 years of experience and full-time option. In this position you will be communicating with and providing the best support possible to US clients by either Voice, Chat or Email support regarding their requested inquiries/issues in good quality. It usualy involves: good communication skills in English; availability to work at shifts, or even in the night shift and be able to go to work. Experience in telecom or customer service experience is an asset, usually benefits include shift premium and transportation assistance. Prodapt Solutions is a technology and service provider focused on digital transformation for telecom and tech companies worldwide, with opportunities to develop through its operations and support team.
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Prodapt Walk-in Drive – Overview
| Prodapt Walk-in Drive – Overview | |
| Company | Prodapt Walk-in |
| Roles | Non-Voice International Process -Telecom |
| Qualification | Any Graduate |
| Location | Chennai |
| Work Experience | 1 – 3 years |
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Role and Responsibility for Non-Voice International Process –
- Do backend work for telecom services with correct data entry.
- Process customer requests and service orders using company systems.
- Check the quality of billing, network setups, and service provisioning.
- Work with other teams to fix errors and meet deadlines.
- Handle US customer Voice/Non Voice process.
- Provide effective resolutions and accurate information to customers
- Maintain high levels of customer satisfaction and call quality
- Adhere to process guidelines, compliance, and performance metrics
- Document call details accurately in the system
Prodapt Walk-in Details & Address?
| For Chennai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 13th January – 14th January , 11.00 AM – 5.30 PM |
| walk-in Address: | Module 1, Tower 1 ( 6th Floors), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097 |
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About Prodapt Company:
Prodapt is a global IT and consulting company, started in 1999 and based in Chennai. It helps telecom and digital companies improve their systems and services. Prodapt has over 6,000 employees in 30+ countries and works with top companies like Google, Amazon, Microsoft, Vodafone, and BT. It is also known as a Great Place to Work, with a friendly culture and focus on employee growth.
FAQ for : Prodapt Walkin
What is the eligibility criteria for the Prodapt Non-Voice International Process role in Chennai?
Any graduate can apply for this role at Prodapt, including freshers with 0 years of experience.
What kind of work will I do in the Prodapt Non-Voice International Process (Telecom) role?
You will handle customer requests via email or chat, manage data accurately, and support telecom processes at Prodapt.
Where is the Prodapt Non-Voice International Process position located?
The job is based in Chennai, offering a chance to start a career in the international telecom field with Prodapt.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
