Startek Mega Work From Home Walk in Drive 2023 I0-3 year of Experience I12 Pass,Any Graduate Can apply

Startek Mega Work From Home Walk in Drive for Customer Service Executive & Quality Analyst role .12 Pass,Any Graduate candidate can apply for the post.

Complete details are given below:-

• Company – Startek Work From Home Walk in
• Role -Customer Service Executive & Quality Analyst 
• Qualification –12 Pass,Any Graduate
• Experience –0-3 year
• Location – Indore/Pune/delhi /ncr/Bangalore/Noida ,Kolkata, Lucknow
• Salary –2 LPA – 2.5 LPA

ABOUT COMPANY

Startek is a global business process outsourcing (BPO) company that specializes in delivering customer experience management solutions. With a presence in multiple countries, Startek assists clients across various industries in enhancing their customer interactions and providing exceptional customer experiences. The company offers a wide range of services, including customer care, technical support, sales support, collections, and back-office support. Leveraging advanced contact center technologies and omni-channel solutions, Startek enables seamless customer engagement through multiple communication channels such as phone, email, chat, and social media. Startek’s industry expertise allows it to tailor its services to specific industry requirements, serving clients in sectors like telecommunications, technology, healthcare, finance, retail, and e-commerce.

What You Will Be Doing As Customer Service Executive

• Customer Support: You would be responsible for providing exceptional customer support and assistance. This includes addressing customer inquiries, resolving issues, and providing solutions to ensure customer satisfaction.
• Communication: Effective communication is crucial in this role. You would interact with customers via various channels, such as phone, email, chat, or social media, and ensure clear and concise communication to understand customer needs and provide appropriate responses.
• Problem Resolution: You would handle customer complaints and work towards finding prompt and satisfactory resolutions. This may involve investigating issues, escalating complex problems to higher authorities, and following up to ensure timely resolutions.
• Product/Service Knowledge: You would develop a deep understanding of the company’s products or services to effectively address customer inquiries. This includes staying up-to-date with product/service updates, features, and specifications.

What You Will Be Doing As Quality Analyst

• Quality Assurance: You would be responsible for ensuring that products, processes, and services meet established quality standards. This includes developing and implementing quality assurance procedures and protocols to monitor and evaluate performance.
• Quality Monitoring: You would conduct regular quality monitoring activities to assess the performance of individuals or teams. This involves reviewing recorded or live interactions, such as calls, chats, or emails, to identify areas for improvement and ensure adherence to quality guidelines.
• Quality Metrics and Reporting: You would collect and analyze data to track key quality metrics and provide regular reports to management. This includes identifying trends, patterns, and areas of concern, and making recommendations for improvement based on the findings.

Skills Required for job

• Quality Assurance Principles: Strong understanding of quality assurance principles and methodologies. Knowledge of quality management systems, standards, and best practices.
• Data Analysis: Proficiency in data analysis techniques and tools. Ability to collect, analyze, and interpret data to identify trends, patterns, and areas for improvement.
• Attention to Detail: Meticulous attention to detail to identify discrepancies and inconsistencies. Ability to spot errors and ensure accuracy in quality evaluation and reporting.
• Communication Skills: Excellent written and verbal communication skills. Ability to provide clear and constructive feedback, document findings, and effectively communicate quality requirements and standards.

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HOW TO APPLY FOR Startek Work From Home Walk in 2023 ?

To apply for the Startek Work From Home Walk in 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to Startek Work From Home Walk in company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

FOR Indore/Pune/Delhi /NCR(Remote) LOCATION INTERESTED CANDIDATES CAN SHARE THEIR RESUME IN THE GIVEN EMAIL -ID

FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

FOR NOIDA/KOLKATA/LUCKNOW LOCATION INTERESTED CANDIDATES CAN SHARE THEIR RESUME IN THE GIVEN EMAIL -ID

Startek Work From Home Walk in – Frequently Asked Question?

What is the Startek Work From Home Walk in selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 2 LPA – 2.5 LPA for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information