TELUS International is offering a job opportunity for freshers and individuals with up to 3 years of experience for the customer service voice process position in Gurugram. The job is limited to handling inbound and outbound calls along with customer queries. It is mandatory for candidates to have good grammar and a good command in spoken and written English. The company is seeking for someone who has good customer service skills and has the ability to think logically and come up with solutions. We encourage all fresh graduates of the years 2022, 2023, and 2024 to apply. Working at TELUS, employees experience an energetic and fast pace work culture which provides opportunities to build key skills, go through extensive training, and grow within the company. The job provides international exposure, an opportunity grow in the customer service field, and long term employment opportunities in the swiftly changing landscape. The best candidates will also have a good disposition, good and flexible multitasking skills, and a will to take on challenges in a fast growing company.
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Overview of Telus International Walk-In Interviews
| Overview of Telus International Walk-In Interviews | |
| Company | Telus International (walk-in) |
| Role | Customer Service |
| Qualification | Any Graduate ,PG |
| Location | Gurgaon & Noida |
| Work Experience | 0 – 2 years |
Also apply – S&P Global is Hiring for Multiple Roles: Associate, and More (0-6 Years, Multiple Locations)
Roles & Responsibilities For Customer Service
- Handle both incoming and outgoing calls related to healthcare insurance, claim submissions, billing issues, and eligibility inquiries.
- Provide them with timely and accurate information.
- Possess a strong knowledge of healthcare benefits, medical terms, and insurance processes.
- Timely and accurate record all client interactions and transactions in the system.
- Ensure and maintain compliance with HIPAA and patient privacy regulations at all times.
- Achieve and exceed defined key performance indicators (KPIs) including, but not limited to, quality of service, customer satisfaction (CSAT), and Average Handling Time (AHT).
- Work with other functional units for resolution of escalated issues as well as for improvement of processes.
- Assist in instructing and advising clients on the basics and advantages of consumer-driven healthcare in order for them to make well-informed decisions regarding their benefit plans, optimize their health plan benefits, and select high-quality healthcare providers.
Telus International Walk-in Interview Details – Date, Time & Venue
| For Gurgaon Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 16th August , 12.00 PM – 5.00 PM |
| walk-in Address: | DLF World Tech Park, 7th Floor, Tower B2 & B3, Sector 30, Gurugram, Haryana 122001 |
| For Gandhinagar Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 16th August , 12.00 PM – 5.00 PM |
| walk-in Address: | TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304 |
Telus International Perks and Benefits
- Salary Range- 2.95 LPA – 4 LPA
- Free pick up and drop facility will be provided within 35 Kms from office address
- Medical Insurance
- Life Insurance
About Telus International Company
Providing advanced outsourced customer care services and IT-supported functions, Telus International stands out as a global leader AI-Enhanced Customer Experience Solutions. Due to its parent company, Telus Corporation, the company operates in India, USA, Canada, and even Europe. The company serves its customers in technology, finance, e commerce, healthcare and gaming industries for enhanced brand value with superior customer engagement. Renowned for innovation, a positive workplace, career advancement, and expansion proactive policies, Telus International continuous its growth in the field of integrated services.
FAQs for Telus International Walk-in Interview
What roles are available at the Telus International walk-in interview in Delhi/NCR?
Telus International is hiring for Customer Service roles at its Noida & Gurgaon offices.
Who can attend the Telus International walk-in interview for Customer Support Representative roles?
Any graduate or postgraduate with 0 – 2 years of experience can attend. Freshers can also apply.
Where is the Telus International walk-in interview taking place, and what should I bring?
The walk-in interview is happening in Gandhinagar. Bring your resume, ID proof, and copies of your certificates.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
