TTEC is hiring candidates for the post of Chat Customer Service Representatives through its virtual interview process, Which is a best opportunity for freshers and also experienced who want to make their career in customer support. This role is a work from office setup based out of Ahmedabad, Gujarat and all candidates across India who wish to relocate can apply online and attend the virtual interviews. Chat Customer Service Representative- you help customers through chat, email, text messages, social media and any other nonvoice chat channel. Your main task will be one of responding to customer inquiries, providing correct information and offering a good customer experience through professional written communication. TTEC wants English writing, grammar, basic computer skills and fast pace customer service work capability. The job for which application is being invited is freshers friendly so if you have just completed your graduation and are looking for a job then this would be the best one to apply. The chosen candidates will be provided training, career progression support, performance incentives and long-term growth opportunities with the company. TTEC also provides a supportive work culture, mentorship, perks benefits and learning programs for employees so that they can thrive in their respective job roles.
Table of Contents
Available Roles
TTEC is hiring for three key roles.
- Chat Customer Service Representative
- Helpdesk – Service Desk Associate Technician
- Customer Service Representative – Voice and Chat
- Team Lead, Service Delivery
Opening Details of TTEC Company
| TTEC Company Details: | |
| Company | TTEC |
| Roles | Chat Customer Service Representative / Helpdesk & More |
| Qualification | High School Diploma / 12th Pass Any Graduate |
| Location | Ahmedabad / Hyderabad / Mumbai / Mohali |
| Work Experience | 0-5 years |
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What You’ll be Doing
- Process customer inquiries via chats, emails, txt messages, social media, direct messaging and other non-voice channels.
- Be able to address customer concerns and issues in a timely manner with as accurate an answer as possible.
- Polite and professional assistance to clients regarding product-related questions
- Create a nice Customer Experience with your written communication
- Manage and respond to incoming customer communications in a timely manner.
- Chat-based you engage in only (non-voice support) to resolve customer issues.
- Collaborate and contribute to overall team success, working closely with Team Lead.
- So, follow through with the satisfaction of customers and the quality of service.
- Demonstrate empathy and professionalism when addressing customer concerns.
- Assist in artificially positive customer experiences that instill a lasting fat loss pastorate of brand loyalty.
Skills for Chat Customer Service Representative
- Monitoring transactions for suspicious activity
- Identifying fraud risks by developing patterns with data
- Finding rapid solutions on how to mitigate or discontinue fraud.
- A fair knowledge of anti-fraud software, databases and security protocols.
- Communicating fraud concerns to customers and internal members.
- Rapid and more accurate fraud cases assessment.
- Managing customer data responsibly and ethically.
Apply Links for Multiple Roles at TTEC
| Click the Below to Apply for Chat Customer Service Representative Virtual Drive (Ahmedabad Location) |
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| Click the Below to Apply for Multiple roles in TTEC |
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ALSO APPLY – Datamark Bpo Walk-In Interview 2025 | 6th – 15th February – Mumbai and Ambattur Locations
About TTEC Company :
TTEC Holdings, Inc. (former TeleTech) is a global Customer experience… READ MORE TTEC is present in several industries like healthcare, financial services, retail and technology to provide customers with quality service through an integration of human presence and modern technology. Established in 1982, TTEC developed into a genuine partner to corporations trying to further improve the client interactions while leveraging the operations. The firm provides end-to-end offerings such as customer support, sales and technical support, back-office services with technology services powered by advanced data-analytics, artificial intelligence (AI) and automation.
TTEC Chat Customer Service Representative Hiring 2026 | – FAQs
What is the TTEC Chat Customer Service Representative Hiring 2026 program?
The TTEC Chat Customer Service Representative Hiring 2026 program is a recruitment drive for candidates interested in customer support roles focused on chat-based communication and customer experience services.
Who can apply for the TTEC Chat Customer Service Representative Hiring 2026 role?
TTEC is inviting applications from freshers and experienced candidates who possess good communication skills, computer knowledge, and a customer-focused approach.
Does TTEC conduct virtual interviews for the Chat Customer Service Representative position?
Yes, TTEC conducts virtual interviews, allowing candidates to complete the hiring process online without visiting a physical office location.
DISCLAIMER:
The Hiring Information Provided above is for Informational Purposes only . The above Hiring Information has been taken from the official site of the Organization. We do not provide any Hiring guarantee. Hiring is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
