Walk-In Drive in Hyderabad for Team Lead – International Voice – VXI Global Solutions Candidates who have Any Graduate, ready to start their career in customer support can apply for this opportunity. Freshers are welcome to apply, so it’s a good job for someone just starting out and with a strong command over the English language, problem-solving skills and, of course, customer focused approach.
You’ll manage foreign customer calls, help come to the rescue of customers with questions or concerns, troubleshoot technical problems and make sure they are satisfied at all times. You’ll also experience some of the world’s most rigorous professional communication standards, business etiquette and career development through the process.
Table of Contents
VXI Global Solutions – Overview
| VXI Global Solutions Walk in details: | |
| Company | VXI Global Solutions ( Walkin Drive ) |
| Role | Team Lead – International Voice |
| Qualification | Any Graduate |
| Location | Hyderabad |
| Work Experience | 3 – 8 years |
Roles and Responsibilities For Team Lead – International Voice
- Answer calls in a timely manner with friendly demeanor and willingness to assist
- Agents will answer inbound calls for members and assist them with a variety of inquiries using tools provided and demonstrating a willingness to help, empathy when needed, and ensure issue resolution.
- Assist members with inquiries finding resolutions via the knowledge management system. Topics include but are not limited to billing and payment histories, explanation of benefits, provider search and confirmation of medical coverage.
- Thorough documentation of the call inquiry and resolution discussed as well as any next steps in the CRM tool
- Follow all compliance guidelines for verification (HIPAA)
- Make necessary outbound follow ups when needed to support final resolution and satisfaction
- Maintain professional demeanor, ensuring all questions answered and thorough understanding of the situation to address possible questions/scenarios
- Responsible for ensuring that primary metrices are met
VXI Global Solutions Walk-In Schedule: Dates, Locations, and Venues
| For Hyderabad Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 18th November – 5th December , 10.00 AM – 4.00 PM |
walk-in Address: | VXI Global Solutions India Pvt ltd, Recruitment Hub, Ground floor, Vega Block, Ascendas IT Park, Gate No. 5, Inorbit Mall road, Madhapur, Hyderabad- 500018. Contact – Shirish Vadlagatta ( 7204526056 ) |
About VXI Company
VXI Global Solutions is a leading provider of business process and information technology outsourcing services, headquartered in Los Angeles, California. With a global presence spanning North America, Asia, Europe, and Latin America, VXI offers a wide range of customer care, technical support, and back-office solutions to clients across various industries including telecommunications, healthcare, retail, and technology. Known for its innovative approach to customer engagement and commitment to delivering exceptional service, VXI is dedicated to driving client success through tailored solutions, advanced technology, and a highly skilled workforce. By leveraging its expertise in customer experience management, VXI helps companies enhance their operational efficiency, improve customer satisfaction, and drive business growth in today’s competitive marketplace.
VXI Global Solutions Hyderabad Walk-In
What are the qualifications needed for the VXI Global Solutions International Voice Process role?
The following qualifications are typically required for the International Voice Process role at VXI Global Solutions:
Educational Qualification: A minimum of a high school diploma (12th grade). Graduates are also welcome to apply.
Skills: Proficiency in typing (at least 30-40 words per minute), excellent written communication, problem-solving abilities, and basic computer skills.
Experience: Freshers are encouraged to apply. Previous experience in customer service or any chat-based support is an added advantage but not mandatory.
What does the walk-in interview process for VXI Global Solutions entail?
The walk-in interview process at VXI Global Solutions typically includes the following stages:
Registration: Candidates need to register when they arrive at the venue and submit necessary documents.
Screening Test: An aptitude and typing speed test is conducted to evaluate your typing accuracy, communication skills, and problem-solving abilities.
HR Interview: If you pass the initial screening, an HR interview follows. Here, your communication skills, previous experience (if any), and suitability for the role are assessed.
Role-Specific Tasks: In some cases, candidates may be required to handle live chat simulations to demonstrate their ability to manage customer queries effectively.
Final Discussion: Successful candidates will be briefed about the job responsibilities, compensation, and the next steps for joining VXI Global Solutions.
What is the salary package offered for the International Voice Process at VXI Global Solutions?
The salary package for the International Voice Process role at VXI Global Solutions typically ranges from ₹15,000 to ₹25,000 per month for freshers, depending on qualifications, experience, and performance during the interview. In addition to the basic salary, there may be performance-based incentives and bonuses.
What is VXI technology?
VXI Technology designs and manufactures high-density modular instruments and signal switching systems. Its products and services are based on industry standards, and are designed for automated control via busses such as PCI, GPIB, Firewire, VXI, and others.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
