Walk-in Drive at DCB Bank for Customer Care Associate role. Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at DCB Bank-Overview
- Company – DCB Bank(Walk in)
- Role -Customer Care Associate
- Qualification – Any Graduate
- Experience –1-5year
- Location – Hyderabad
- Salary –2.5-4 Lacs P.A.
Walk-in Drive at DCB Bank-ABOUT COMPANY
DCB Bank, officially known as DCB Bank Limited, is a commercial bank in India.DCB Bank is a scheduled commercial bank headquartered in Mumbai, Maharashtra, India. It operates as a private sector bank and provides a wide range of banking and financial services to individuals, businesses, and institutions.DCB Bank offers a variety of banking services, including savings and current accounts, fixed deposits, loans and advances, credit cards, debit cards, and digital banking solutions.
Walk-in Drive at DCB Bank-Customer Care Associate Responsibilities
- Customer Communication: You will interact with customers through various written channels such as email, live chat, social media, or ticketing systems. Your primary focus will be on addressing customer inquiries, issues, and requests promptly and professionally.
- Query Resolution: You will research and analyze customer concerns or questions and provide accurate and helpful responses. This may involve gathering information from internal resources, coordinating with other teams, or consulting knowledge bases to ensure accurate and timely resolution.
- Troubleshooting: Non-Voice Support professionals are responsible for troubleshooting and diagnosing customer issues. You will utilize available resources and knowledge to identify the root cause of problems and provide appropriate solutions or workarounds.
- Documentation and Reporting: You will maintain accurate records of customer interactions, including their queries, concerns, and the actions taken to resolve them. Additionally, you may be responsible for generating reports on customer trends, common issues, and suggestions for process improvements.
- Product or Service Knowledge: It is important to have a deep understanding of the products or services offered by the company. This includes staying updated on new features, updates, or changes to effectively assist customers and provide them with accurate information.
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Walk-in Drive at DCB Bank-Skills Required
- Strong verbal and written communication skills.
- Ability to work under pressure and within time constraints
- Attention to detail and Strong analytical skills to solve customer queries.
- Ability to build relationships with clients and internal departments
HOW TO APPLY FOR THE Walk-in Drive at DCB Bank INTERVIEW?
To apply for the DCB Bank ai walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Care Associate |
| Experience | 1-5 |
| Contact no. | Gargee Kabre ( 8369183147 ) |
| Date | 25 September – 30 September , |
| Time | 10.00 AM – 4.00 PM |
| walk-in Address: | DCB Bank, 9-1-125/1 Sidharth Plaza 44, Sarojini Devi Road, Near New D-mart, Secunderabad – 500003 |
Walk-in Drive at DCB Bank – Frequently Asked Question?
What is the DCB Bank walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5-4 Lacs P.A. for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
