HDFC Bank is excited to announce a walk-in recruitment drive for the position of Customer Care Executive, offering a fantastic opportunity for both freshers and experienced professionals to join one of India’s leading financial institutions and build a rewarding career in customer service.
Table of Contents
Overview:
| Walk-in to Hdfc Bank Details | |
| Company | Hdfc Bank |
| Role | EMT Officer Cards & Non Cards/Operations/Customer Care Officer/Virtual Relationship Manager |
| Qualification | Any Graduate/ Any Postgraduate |
| Location | Chennai/Mumbai/New Delhi/Hyderabad. |
| Work Experience | 0-8 years |
| Salary | 3-6 Lpa |
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Role & responsibilities for Customer Care Officer
- Respond promptly and professionally to customer inquiries through phone, email, or in-person communication channels.
- Understand customer needs and provide accurate information about bank products and services.
- Address and resolve customer complaints and issues efficiently to ensure customer satisfaction.
- Escalate complex issues to the relevant departments while ensuring proper follow-up until resolution.
- Proactively educate customers about banking products, services, and promotional offers that suit their needs.
Job description for Customer Care Officer
The role involves managing inbound calls from customers to address their inquiries regarding product holdings, processes, and other related information. This includes providing support across various product areas such as Credit Cards, Bank Accounts, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid and Forex Cards, or any other Direct Banking services.
Why Work at Hdfc Bank ?
Working at HDFC Bank offers an incredible opportunity to be part of one of India’s leading financial institutions, known for its strong reputation, innovative products, and commitment to excellence, where employees are provided with comprehensive training, career growth opportunities, competitive compensation packages, a supportive work environment, and the chance to make a meaningful impact by contributing to the financial well-being of millions of customers across the country.
Hdfc Bank Interview Address & other Important Date for Chennai & other location
| For Chennai location interested candidates can walk in directly to the below venue for an interview | |
| Role | EMT Officer Cards & Non Cards |
| Experience | 1-5 years |
| Contact | Kavitha Raghunathan |
| Date | 20th January – 24 January |
| Time | 10.30 AM – 12.30 PM |
| walk-in Address: | HDFC Bank, 6th Floor B-Wing, Commerzone Building, Mount Ponnamallee Road, Porur, Chennai 600116 |
| For Mumbai location interested candidates can walk in directly to the below venue for an interview | |
| Role | Operations |
| Experience | 5 – 8 years |
| Varshada Shinde, Sharvari Bhosale | |
| Date | 21st January |
| Time | 11.00 AM – 2.00 PM |
| walk-in Address: | HDFC Bank Limited, 9th Floor, Building – Alpha, Lodha – I Think Techno Campus, Kanjurmarg (East), Mumbai – 400042 |
| For New Delhi location interested candidates can walk in directly to the below venue for an interview | |
| Role | Customer Care Officer |
| Experience | 0-5 years |
| Bhavya | |
| Date | 21st January |
| Time | 10.30 AM – 2.30 PM |
| walk-in Address: | HDFC Bank LTD, 8th floor, Ambience Mall, Sector 10, Rohini, Delhi |
| For Hyderabad location interested candidates can walk in directly to the below venue for an interview | |
| Role | Virtual Relationship Manager |
| Experience | 1-6 years |
| Deepak Kolnati ( 9347451809 ) | |
| Date | 22nd January – 24 January |
| Time | 10.00 AM – 4.30 PM |
| walk-in Address: | Meenakshi Tech Park, D Block, 10th Floor, Hi-Tech City. Hyderabad |
About Hdfc Bank Company
HDFC Bank, a pioneering leader in the banking sector, stands as a cornerstone of trust and financial innovation. With an unwavering commitment to customer satisfaction, HDFC Bank offers a diverse range of services, from seamless digital banking solutions to personalized financial advice. Boasting a rich legacy of reliability and excellence, HDFC Bank continues to redefine convenience and accessibility in the realm of banking, making it a true partner in your financial journey.
-Frequently Asked Question?
What is the role of a customer officer?
A typical Customer Care Officer job description states that the major tasks of a customer care executive at a BPO are as follows: They efficiently manage inbound and outbound calls and route them to the appropriate agent or department according on the telecalling script.
Is customer service executive a BPO job?
To assess customer needs and expectations, and to deliver service requests in a fast, competent, and consistent manner, with the goal of attaining first-contact resolution.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
