Recently, IntouchCX has posted job opportunities under their walk-in drive to fill the vacancy of the post of International Chat Process – Customer Support. This position is open to applicants who have at least finished their 12th grade, and it is thus open to a broad spectrum of job candidates. The job is located in Hyderabad and is suited to those who have 1 to 5 years of working experience, particularly those who want to develop in terms of customer service and communication skills. The role mainly involves responding to international customers via chat, which offers an opportunity to have a global presence as well as developing good problem-solving skills as well as customer engagement skills.
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Overview of IntouchCX Walk-In Interviews
| IntouchCX Walk-in -Details | |
| Company | IntouchCX Walk-In |
| Role | International chat Process-Customer Support |
| Qualification | 12 pass |
| Location | Hyderabad |
| Work Experience | 1 – 5 years |
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Roles and Responsibilities for International chat Process-Customer Support
- Manage inbound calls to customers, and focus on account cancellations, billing, and technical troubleshooting.
- Re-activate users with convincing messages and individualized retention packages.
- Show profound knowledge on products/ services to assist and train consumers.
- Use systematic communication models to deliver effective and understanding solutions.
- Work with cloud-based systems and handle the process of interaction with customers and recording the details of the case.
Eligibility Criteria
- Minimum: High school diploma or equivalent.
- Fresher with excellent communication skills .
- At least 0 to 6 months of experience in customer service (International Chat process preferred).
- Prior experience in International Chat support is a strong advantage.
IntouchCX Walk-in Interview Details – Date, Time & Venue
| For Hyderabad location interested candidates can walk-in directly to the below venue for interviews | |
| Role | International chat Process-Customer Support |
| Time and Venue | 4th May – 8th May , 9.30 AM – 3.00 PM |
| walk-in Address: | Building 16, Backside of Inorbit Mall, Mindspace Contact – Simu Das ( 8617739708 ) |
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About IntouchCX company
IntouchCX is a worldwide e-commerce customer experience solutions company that offers support in healthcare, technology, and other industries. Established twenty-one years ago, IntouchCX uses data analytics technology to improve client interactions with services, such as customer support, technical assistance, and sales solutions. Innovation is at the core of the company’s strategy, alongside quality. IntouchCX differs from its competitors by having hundreds of employees from different countries all over the world, enabling the company to offer unique personalized services.
FAQs for the IntouchCX Walk-in Interview:
Does IntouchCX hire freshers?
IntouchCX: Yes, freshers are frequently hired, especially for customer service and support roles.
What are the working hours at IntouchCX?
IntouchCX: Rotational shifts are common, including night shifts for international processes.
What job roles are offered at IntouchCX walk-in interviews?
IntouchCX: Common roles include Customer Support Executive, Technical Support Associate, Chat/Email Support Agent, and sometimes Team Leader or Quality Analyst positions.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
