Work from Home Customer Success Jobs at 6sense

6sense is looking for a Customer Success Manager – Commercial for work-from-home positions. The role requires a Bachelor’s degree and 2-3 years of experience in customer success or a similar field. In this role, you will help clients get the most out of 6sense’s solutions, ensuring they are using the platform effectively. You will work closely with clients to solve any issues, identify opportunities for growth, and make sure they are happy with the service. You will also collaborate with other teams like sales and support to provide a smooth experience for clients. This is a remote job that gives you the chance to be part of a growing company while helping clients succeed.

Opening Details for 6sense

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Roles & Responsibilities For Customer Success Manager – Commercial:

• Build strong relationships with customers: Help customers use the product more, keep them happy, and make sure they stay with the company.
• Manage the customer journey: Oversee everything from when sales hand over the account to making sure the product is set up on time and staying in touch with customers.
• Solve problems: Handle any issues and work with teams inside the company and with customers to keep things smooth.
• Share helpful information: Find new ways to give customers useful data that helps them succeed.
• Help customers use the product: Give tips to make sure customers get the most out of the product.
• Know customer success and SaaS: Guide customers through setup, training, and regular check-ins.
• Find growth opportunities: Look for chances to sell more products or services to customers.
• Fix problems early: Identify and solve issues before they become big problems for customers.

Skills Required For Customer Success Manager – Commercial:

• You have 2-3 years of experience in Customer Success Management working with a SaaS product and/or mid-market customers (mandatory).
• You are Proactive, a self-starter with attention to detail & an excellent Relationship Builder
• Act as a consultant by understanding your customer’s business needs and a trusted advisor to secure customer’s advocacy towards our organisation
• Possess Excellent Communication, Listening & Articulation Skills – Able to effectively converse with all levels of stakeholders & customers
• Experience in analysing data, trends, and client information to identify product or growth opportunities in service of customer value
• Experience using customer success and CRM, analytics tools
• Comfortable working in a fast-paced and dynamic environment
• Strong work ethic and a team player, empathetic, highly responsive, curious, and energetic
• Product savvy – able to develop a strong understanding and technical knowledge in order to speak confidently to customers
• Bachelor’s degree or equivalent practical experience

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Apply Now for the Customer Success Manager – Commercial Role at 6sense

Click the link below to apply for the Customer Success Manager – Commercial role at 6sense

About 6sense company:

6sense is a company that helps businesses grow by using artificial intelligence (AI) to predict who might be interested in their products. Founded in 2013 and based in San Francisco, 6sense uses data to help companies understand customer behavior and improve their marketing and sales efforts. Their platform works with other tools companies already use, like CRM and marketing software, to provide useful insights that help drive more sales. With a valuation of $5.2 billion in 2025, 6sense continues to innovate in the field of sales and marketing.

FAQ: 6sense Work from Home Jobs

What qualifications do I need to apply for the Customer Success Manager – Commercial role at 6sense?

To apply for the Customer Success Manager – Commercial role at 6sense, you need to have a Bachelor’s degree and 2-3 years of relevant experience in customer success or a similar field, particularly in SaaS or managing mid-market customers.

Is the Customer Success Manager – Commercial role at 6sense remote?

Yes, the Customer Success Manager – Commercial role at 6sense is a work-from-home position, allowing you to work remotely while managing customer relationships and driving customer success.

What are the key responsibilities for a Customer Success Manager – Commercial at 6sense?

As a Customer Success Manager – Commercial at 6sense, your key responsibilities include managing customer relationships, ensuring product adoption, handling escalations, analyzing customer data, and identifying opportunities for growth, all while ensuring customer satisfaction and retention.

Disclaimer:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.