WNS Recruitment Drive 2024 : WNS Careers is currently seeking an Associate/Senior Associate – Operations, Sr. Associate – Voice for a position. The organization is looking for individuals with 0-2 years of experience. The wage range for this employment is expected to be between 3 and 5 lpa.
Table of Contents
WNS Recruitment Drive 2024 – Overview
WNS Recruitment Drive 2024 Details : | |
Company Website | www.wns.com |
Company | WNS |
Roles | Associate/Senior Associate – Operations, Sr. Associate – Voice |
Qualification | Graduates/Under Graduates |
Location | Airoli, Bangalore, Chennai, Gurgaon, Hyderabad, Indore, Nashik, Visakhapatnam, Navi Mumbai |
Work Experience | 0-2 years |
Salary | 3 lpa-5 lpa |
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WNS Recruitment Drive 2024 – Skill & Requirement
Job Role: | Associate/Senior Associate – Operations | ||||
Qualifications: | Graduates | ||||
Experience: | 0 – 6 months | ||||
Job Type: | Full Time | ||||
Location: | Airoli, Bangalore, Chennai, Gurgaon, Hyderabad, Indore, Nashik, Visakhapatnam | ||||
Skills/Requirements : | |||||
Requirements 1. Answer incoming calls and respond to customer queries 2. Research and resolve customer issues using the tools and applications provided 3. Attention to detail and accuracy 4. Ability to communicate clearly, concisely and effectively 5. Maintain expected Quality Targets 6. Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met 7. Meet internal Production, Utilization and Productivity target Skills 1. Graduate fresher’s or HSC with minimum 6 months experience 2. Proficient in computer applications 3. Knowledge of customer service practices 4. Excellent listening, verbal and written communication skills 5. Good logical, analytical and problem solving abilities |
WNS (Associate/Senior Associate – Operations): Apply Link
WNS Recruitment Drive 2024 – Skill & Requirement
Job Role: | Sr. Associate – Voice | ||||
Qualifications: | Graduates/Under Graduates | ||||
Experience: | 2 years | ||||
Job Type: | Full Time | ||||
Location: | Navi Mumbai | ||||
Skills/Requirements : | |||||
Requirements · Microsoft Office application skills, including Outlook, and Excel · Ability to handle/diffuse difficult or irate customers effectively; ability to set expectations and deliver information in a positive way · Ability to provide an experience and interaction that reduces customer effort and creates loyalty with customers · Minimum 2 years of Sabre and Amadeus working experience a MUST, must be adept at the latest versions of both GDS’s · Excellent fluency in English – Proficiency & Comprehension (spoken and written) Skills 1. Excellent communication skills with fluency in English and/or regional languages. 2. Strong problem-solving abilities and customer service orientation. 3. Ability to handle multiple tasks and work in a fast-paced environment. 4. Proficiency in using voice-based technologies and CRM software. |
HOW TO APPLY ?
To apply for the WNS – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
Apply for Job Base on Location,Role & Qualification | ||
Jobs By Location | Jobs By Role | Jobs By Qualification |
Hyderabad | Sales Executive Jobs | 10th Pass/12th Pass |
Bangalore | HR Jobs | Any Graduate |
Mumbai | Accounting Jobs | BCOM/MCOM |
Gurgaon | Customer Service Jobs | MBA/PGDM |
Kolkata | IT software Jobs | BCA/MCA |
Pune | Account Receivable / Account Payable Jobs | Work from Home |
Chennai | Relationship Manager | BE/BTECH/ME/MTECH |
Kochi | Finance Jobs | Diploma |
Coimbatore | Other Jobs | Other Degrees |
About WNS company :
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence
FAQ
What questions are asked in a voice role interview?
What are the talents and characteristics of an effective voice agent? How do you deal with angry or frustrated customers over the phone? How can you ensure that you communicate properly and successfully with your customers? How do you manage stress and strain in a speech processing environment?
How to clear voice process interview?
During the voice process interview, make sure you communicate properly. Ensure that your communication is clear and understood, making you a viable applicant. Avoid using corporate jargon and fancy terms.
What is the role of a senior operations associate?
Provide administrative support for the Chief Operating Officer across a range of organizational activities. Process all contract agreements for TICAS and maintain accurate records on an ongoing basis. Maintain an accurate database of TICAS’s participation in external panels and events.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.