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Tide Recruitment

Tide Recruitment: Customer Support Plus Associate Openings for 1.5 years experience in Hyderabad

Tide Recruitment: In Hyderabad, Tide is looking for an Customer Support Plus Associate. Candidates for this position may have 1.5 years of experience and hold a 12th pass, Any Graduate discipline. The expected annual compensation for this position ranges between three and five LPA.

Tide Recruitment – Details

Tide Recruitment Details:
Company Websitetide.com
CompanyTide
RolesCustomer Support Plus Associate
Qualification12th pass, Any Graduate
LocationHyderabad
Work Experience1.5 years
Salary3 – 5 LPA
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Tide Recruitment
Tide Recruitment

Tide Recruitment – Skill & Requirement

Job RoleCustomer Support Plus Associate
Qualifications:12th pass, Any Graduate
Experience:1.5 years
Job Type:Full Time
Location:Hyderabad
Skills/Requirements:
Skills For Customer Support Plus Associate:

Customer Support Plus Associate:
1. You are comfortable on the phone talking to customers and experience liaising with and responding to member queries (however difficult). Customer-focused mindset is a must!
2. You are data literate With Minimum 1.5 Years of experience in UK/USA voice process
3. You have very good verbal and written English (with EF Set 50 minimum; any certificate for C1 level and above is a plus)
4. You have experience with MS Office (mostly Excel)

Requirements For Customer Support Plus Associate:

Customer Support Plus Associate:
1. Identify pain points and address their needs & requirements within the scope of what Tide can deliver or fast track admin/requests for members where possible
2. Become a brand advocate for Tide by working closely with the other Plus/Pro team members in optimising & developing the proposition of the plan
3. Aim at building and maintaining relationships with our Plus/Pro members by giving them first-rate service
4. Be data-driven to monitor existing usage and identify new opportunities based on customer feedback, segmentation, personas, and user research as well as on the pulse for what’s happening in the industry
To Check & Apply for Tide Important Link (Hyderabad Location)
Apply now


HOW TO APPLY ?

To apply for the Tide Recruitment – interested candidates must follow the procedure outlined below:

  • Click on the “Apply here” button provided below. You will be redirected to company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application process after verification.
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About Tide company :

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Tide Recruitment – Frequently Asked Question?

What does a customer support associate do?

  • Responding to customer inquiries and concerns
  • Resolving concerns and complaints.
  • Process orders and transactions.
  • Offering product and service support
  • Maintaining customer records
  • Gathering customer input and collaborating with other departments.
  • Upselling and Cross-selling

What are the skills and requirements for a customer support associate?

  • A high school diploma or its equivalent.
  • Strong interpersonal skills.
  • Ability to utilize positive language with clients.
  • familiar with tools like Microsoft Word and Excel.
COMMON INTERVIEW QUESTIONS AND ANSWERS
CLICK HERE FOR FRESHER INTERVIEW QUESTIONS
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CLICK HERE FOR ACCOUNT RECEIVABLE INTERVIEW QUESTIONS
CLICK HERE FOR ACCOUNT PAYABLE INTERVIEW QUESTIONS
CLICK HERE FOR RELATIONSHIP MANAGER INTERVIEW QUESTIONS
CLICK HERE FOR TECHNICAL SUPPORT INTERVIEW QUESTIONS
CLICK HERE FOR SALES MANAGER INTERVIEW QUESTIONS
CLICK HERE FOR SOFTWARE ENGINEER INTERVIEW QUESTIONS

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.