Diebold Nixdorf Mega Walk in Drive 2023 0 to 5 years of Any Graduate

Diebold Nixdorf Mega Walk in Drive 2023 for INTERNATIONAL VOICE PROCESS TECHNICAL | NON TECHNICAL Role. Any Graduate candidates can apply for the post.

Diebold Nixdorf Mega Walk in Drive 2023– Overview

• Company – Diebold Nixdorf
• Roles – INTERNATIONAL VOICE PROCESS TECHNICAL | NON TECHNICAL
• Qualification – Any Graduate
• Location – Hyderabad
• Work Experience – 0 to 5 years
• Salary – 2 LPA – 3 LPA

ABOUT Diebold Nixdorf COMPANY

Diebold Nixdorf is a global technology and services company specializing in providing solutions for banking and retail industries. Formed through the merger of Diebold, Incorporated, and Wincor Nixdorf AG, the company offers innovative software, hardware, and services to help businesses enhance their customer experiences, optimize operations, and improve security. Diebold Nixdorf’s solutions range from ATMs and self-service kiosks to point-of-sale systems and software for financial institutions and retailers. With a focus on digital transformation and modernization, the company aims to empower organizations to adapt to changing consumer behaviors and technological advancements.

Diebold Nixdorf Mega Walk in Drive 2023– Roles & Responsibilities For INTERNATIONAL VOICE PROCESS TECHNICAL | NON TECHNICAL

• Guide customer according to solution trees and knowledge base to solve incidents and service requests (e.g. Password resets, SW configuration, etc.). If not successful inform customer about next steps.
• Provide detailed information on all performed activities to next appropriate level according to process definition. If incident is solved log all required debriefing information in the ticket according to process definition (incl. usage of service coder). In dedicated cases enter debriefing information from field services.
• If necessary, cancel a customer incident at customer’s request or update the information in the ticket and answer on customer enquiries regarding status of request processing (e. g. Engineer Time of Arrival).
• Ensure high levels of customer satisfaction with individual calls.
• In dedicated cases provide briefing information to appropriate third-party provider.
• Answer inbound customer calls, including detailed recording of the issue according to defined processes.
• Usage of remote tools (where applicable) to analyze and resolve tickets.

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Diebold Nixdorf Mega Walk in Drive – Skills Required For INTERNATIONAL VOICE PROCESS TECHNICAL | NON TECHNICAL

• Good technical knowledge in supported customer specific Hardware, SW environment and Customer support
• Knowledge of customer service principles and practices.
• PC literacy, especially usage of Microsoft Office package.
• BPO Industry Knowledge preferred.
• Strength in communication, teamwork, processes and customer orientation, especially friendly and kind behavior on the phone.

HOW TO APPLY FOR Diebold Nixdorf Mega Walk in Drive 2023 ?

To apply for the Diebold Nixdorf Mega Walk in Drive 2023 Interview Candidate need to walk in to the Venue that is given below.

FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Diebold Nixdorf Mega Walk in Drive 2023- Frequently Asked Question?

What is Diebold Nixdorf Selection Process ?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers ?

The average of 2 LPA – 3 LPA is based on the reports of Glassdoor and Ambition Box.

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Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.