HCL Tech Mega Walk in Drive 2023 for International Voice Process Role. Any graduate candidates can apply for the post.
Table of Contents
HCL Tech Mega Walk in Drive – Overview
- Company – HCL Tech
- Roles – International Voice Process
- Qualification – Any graduate
- Location – Chennai
- Work Experience – 1 – 2 years
- Salary – 1 LPA – 3 LPA
ABOUT HCL Tech COMPANY
HCL Technologies, commonly known as HCL Tech, is a prominent global IT services and consulting company. With its headquarters in Noida, India, HCL Tech has established itself as a leading player in the technology sector. The company offers a comprehensive range of services, including software development, IT consulting, infrastructure management, engineering services, and more. HCL Tech boasts a vast global presence, with offices and delivery centers spanning various countries. Known for its customer-centric approach and innovative solutions, the company collaborates with clients to address their technological challenges and enhance business performance. HCL Tech’s commitment to innovation, combined with its skilled workforce, has enabled it to maintain a significant presence in the competitive IT landscape.
HCL Tech Mega Walk in Drive – Roles & Responsibilities For International Voice Process
Operational:
- Responding to clients via both voice and written communication. Utilising both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
- Responding to queries regarding our products, services, data and client accounts
- Managing multiple client queries at once
- Utilising workflow tools to manage your own workload
- Contributing to the achievement of team targets including service levels and quality measures
- Maintain accurate records of customer communication and discussions using the appropriate internal system/s
- Utilising available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
- Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
- Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making
- Deliver great clients and consumers service and seek to exceed client / consumer expectations
Regulatory:
- Adhere to all regulatory requirements within role responsibility and escalate issues quickly.
- Pro-actively identify risks and make recommendation to mitigate these.
- Understand and adhere to specific regulatory obligations and company policies and procedures
- Ensure all learning activities are completed and up to date
- Ensure the correct outcomes for all client/customer interaction
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HCL Tech Mega Walk in Drive – Skills Required For International Voice Process
- Excellent communication skills both verbal and written
- Effective listening and questioning skills
- Committed to delivering exceptional customer service by putting the customer at the heart of everything you do
- excellent time management, motivational and decision-making skills
- A problem solving mindset
- The ability to multi task
- Able to work well as an individual and as part of a team
HOW TO APPLY FOR HCL Tech Mega Walk in Drive?
To apply for the HCL Tech Mega Walk in Drive Interview Candidate need to walk in to the Venue that is given below.
FOR CHENNAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | International Voice Process |
| Experience | 1 – 2 years |
| Contact no. | Shine Albert |
| Date | 21st August – 24 August |
| Time | 10.30 AM – 4.30 PM |
| walk-in Address: | HCL Technologies, Sandhya Infocity, Beside Vivira Mall , Village and Panchayat, ETA 3- Techno Park, Special Economic Zone 33 Rajiv, Gandhi Salai, Navalur, Taluk, Chengalpattu, Tamil Nadu 603103 |
HCL Tech Mega Walk in Drive – Frequently Asked Question?
What is HCL Tech Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 1 LPA-3 LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
