Vodafone Idea Mega off campus Drive 2023 for Back office Executive ,Assistant manager & Multiple other roles Roles. Any Graduate,mba candidates can apply for the post.
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Vodafone Idea Mega off campus Drive – Overview
- Company – Vodafone Idea
- Role – Back office Executive , Assistant manager & Multiple other roles
- Qualification – Any Graduate,mba
- Experience – 0-15
- Location –Across India ( Multiple cities )
- Salary – 3lpa – 12lpa
ABOUT Vodafone Idea COMPANY
Vodafone Idea was a telecommunications company in India that emerged from the merger of Vodafone India and Idea Cellular in 2018. It was one of the largest telecom operators in the country, providing mobile and data services to millions of customers. However, the company faced significant financial challenges due to intense competition, high debt, and regulatory issues. Despite efforts to improve its financial situation, Vodafone Idea struggled to remain viable in the market. As of my last knowledge update in September 2021, the company’s future was uncertain, with discussions of potential restructuring or government intervention to address its financial woes. Please note that there may have been developments since then that I am not aware of.
Vodafone Idea Mega off campus Drive – Roles & Responsibilities For Back office Executive
- Meets defined KPIs including NPS and sales;
- Processes transactional activities in line with Vodafone standards, policies and processes;
- Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers;
- Handles customer requests/issues/questions in a professional manner and strives to deliver a first time resolution service;
- Provides accurate and timely information by fully investigating all customer enquiries, using all available equipment and applications to ensure that incidents and problems are resolved efficiently and within SLAs;
- Exchanges information effectively, to direct customer requests/issues/questions/complaints to the relevant teams for action (e.g. to activate services, solve claims and complaints, apply discounts);
- Good understanding of Vodafone products, services, systems, policies and processes in order to effectively deal with a variety of questions and customer transactions;
- Uses time proactively and efficiently to deliver on service targets;
- Effectively interacts with stakeholders where necessary, to assist with efficient query/complaint resolution;
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Vodafone Idea Mega off campus Drive – Roles & Responsibilities For Assistant Manager
- Delivers transformation, maintenance and projects activites in the market to make sure controls are effective and supporting business requirements;
- Supports the team to deliver the technical operation of the Cyber security platforms across their full lifecycle;
- Follows Cyber Defence best practices across the market/s;
- Supports the team to detect, identify and respond to cyber events, threats, security risks and vulnerabilities in line with the management response plan;
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.
Vodafone Idea Mega off campus Drive – Skills Required
- Data Entry
- Computer Proficiency (Microsoft Office, email, etc.)
- Organization and Time Management
- Problem-Solving
- Attention to Detail
- Communication Skills (written and verbal)
- Multitasking
- Document Management
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HOW TO APPLY FOR Vodafone Idea Mega off campus Drive 2023 ?
To apply for the Vodafone Idea Mega off campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Back office Executive , Assistant manager & Multiple other roles – Across India ( Multiple cities ) Location
Vodafone Idea Mega off campus Drive 2023 – Frequently Asked Question?
What is the Vodafone Idea selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 lpa – 12 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.