Walk-in at Diebold Nixdorf for Voice Process Technical/ Non Technical Role . Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Diebold Nixdorf -Overview
- Company – Diebold Nixdorf walk-in
- Role – Voice Process Technical/ Non Technical
- Qualification – Any Graduate
- Experience – 0-5
- Location – Hyderabad
- Salary – 1-3 LPA
Walk-in Drive at Diebold Nixdorf -ABOUT COMPANY
Diebold Nixdorf is a global technology company specializing in providing solutions for the financial and retail industries. Founded in 1859, the company is known for its innovations in self-service banking, cash management, and digital transformation for financial institutions and retailers worldwide. Diebold Nixdorf offers a range of products and services including ATMs, point-of-sale systems, software applications, and security solutions. With a strong focus on enhancing customer experiences, improving efficiency, and advancing digital capabilities, Diebold Nixdorf plays a pivotal role in shaping the future of banking and retail transactions.
Walk-in Drive at Diebold Nixdorf -Voice Process Technical/ Non Technical -Responsibilities
- Guide customer according to solution trees and knowledge base to solve incidents and service requests (e.g. Password resets, SW configuration, etc.). If not successful inform customer about next steps.
- Provide detailed information on all performed activities to next appropriate level according to process definition. If incident is solved log all required debriefing information in the ticket according to process definition (incl. usage of service coder). In dedicated cases enter debriefing information from field services.
- If necessary, cancel a customer incident at customer’s request or update the information in the ticket and answer on customer enquiries regarding status of request processing (e. g. Engineer Time of Arrival).
- Ensure high levels of customer satisfaction with individual calls.
- In dedicated cases provide briefing information to appropriate third-party provider.
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Walk-in Drive at Diebold Nixdorf -Skills Required
- Good technical knowledge in supported customer specific Hardware, SW environment and Customer support
- Knowledge of customer service principles and practices.
- PC literacy, especially usage of Microsoft Office package.
- BPO Industry Knowledge preferred.
- Strength in communication, teamwork, processes and customer orientation, especially friendly and kind behavior on the phone.
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HOW TO APPLY FOR THE Walk-in Drive at Diebold Nixdorf INTERVIEW?
To apply for the Diebold Nixdorf (Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice Process Technical/ Non Technical |
| Experience | 0-5 years |
| Contact no. | N/A |
| Date | 14th- 18th August |
| Time | 10:00 AM – 4:00 PM |
| walk-in Address: | 9th Floor, Vega Building, The V-Ascendas IT Park, Plot No 17, Software, Units Layout, HITEC City, Inorbit Mall Road, D Block, Madhapur, Hyderabad, Telangana 500081. |
Walk-in Drive at Diebold Nixdorf – Frequently Asked Question?
What is the Diebold Nixdorf walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 1-3 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
