Amdocs off Campus Recruitment 2023 : Hiring As Finance Operations Customer Service Specialist Role. Bachelor of Commerce – Graduate Degree Candidate can apply for the post.
Table of Contents
Amdocs off Campus Recruitment 2023-Overview
- Company – Amdocs
- Roles -Finance Operations Customer Service Specialist
- Qualifications -Bachelor of Commerce – Graduate Degree
- Location – Pune
- Work Experience -1-5
- Salary -4 LPA – 6LPA
ABOUT Amdocs COMPANY
Amdocs is a multinational technology company that specializes in providing software and services for the telecommunications and media industry. Founded in 1982, Amdocs has become a leading player in the digital transformation of and entertainment service providers. The company offers a wide range of solutions including customer experience management, revenue management, digital monetization, network management, and data analytics. Amdocs’ products and services enable service providers to streamline their operations, enhance customer experience, and drive business growth. With a global presence and a strong customer base, Amdocs continues to innovate and deliver cutting-edge solutions to the telecommunications and media industry.
Amdocs off Campus Recruitment 2023-Finance Operations Customer Service Specialist Responsibilities
- Manage Service Delivery for Accounts Payable Customer Support on global level (all Regions), ensuring smooth delivery, meeting of KPIs and driving process improvements.
- Answer incoming calls and respond to customer’s emails.
- Management and resolve customer complaints.
- Identify and escalate issues to the team leader.
- Provide service information to customers.
- Research required information using available resources.
- Research, identify, and resolve customer complaints using applicable software.
- Route emails/call to appropriate resources, to provide solution.
- Document all call information according to SOP.
- Recognize, document, and alert the management team of trends.
- Follow up customer calls where necessary.
- Support Process Improvement.
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Amdocs off Campus Recruitment 2023–Skills Required
- Strong understanding of Accounts Payable, Procurement, Employee Travel & Expense and General accounting practices.
- Prior experience in Accounts Payable Helpdesk will be good.
- Proficiency in MS Office (Excel, Word and PPT).
- Excellent English verbal and written communication skills, enabling report and documentation production.
- Ability to communicate and influence across different levels in the organisation.
- Strong email writing skills.
HOW TO APPLY FOR Amdocs off Campus Recruitment 2023 ?
To apply for the Amdocs off Campus Recruitment 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Finance Operations Customer Service Specialist(Pune Location)
Amdocs off Campus Recruitment 2023 – Frequently Asked Question ?
What is the Amdocs selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Amdocs salary for freshers?
The average of 4 LPA – 6LPA is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
