Ntt data careers india, Ntt data fresher jobs, customer care executive jobs . Any Graduate candidates can apply for the post.
Table of Contents
NTT DATA Mega Walkin Drive – Overview
- Company – NTT DATA Walk-in
- Roles – Customer Care Voice
- Qualification – Any Graduate
- Location – Noida
- Work Experience – 0 – 4 years
- Salary – 3LPA -5 LPA
ABOUT NTT DATA COMPANY
NTT DATA is a global IT services and consulting company headquartered in Japan. It was established in 1988 and has since grown into one of the largest IT services providers worldwide. NTT DATA offers a comprehensive range of services, including application development and management, business process outsourcing, cloud solutions, digital transformation, and system integration. With a strong focus on innovation and customer-centricity, NTT DATA assists businesses and organizations across various industries in harnessing the power of technology to achieve their goals. The company’s expertise, extensive global presence, and commitment to delivering high-quality solutions have earned it a prominent position in the IT services industry.
NTT DATA Mega Walkin Drive– Roles & Responsibilities For Customer Care Voice
- Answering Calls: Responding to incoming calls promptly and professionally, greeting customers courteously, and addressing their inquiries or concerns in a helpful and informative manner.
- Providing Information: Offering accurate and detailed information about products, services, policies, or any other relevant details to assist customers in making informed decisions or resolving their queries.
- Resolving Complaints: Actively listening to customers’ complaints or issues, demonstrating empathy, and working towards a satisfactory resolution, ensuring that customers feel heard and valued.
- Maintaining Records: Documenting customer interactions, concerns, and solutions accurately in the system for future reference and to maintain a comprehensive record of customer inquiries and resolutions.
- Following Up: Initiating follow-up communication with customers to ensure that their issues have been effectively resolved, and inquiring about their satisfaction with the service provided, thus demonstrating a commitment to customer care and satisfaction.
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NTT DATA Mega Walkin Drive – Skills Required
- Clear Communication: Excellent verbal communication skills are essential for articulating information clearly and effectively, ensuring that customers understand the information provided and feel heard and valued.
- Active Listening: The ability to actively listen to customer concerns, understand their needs, and demonstrate empathy is crucial for building rapport and providing personalized solutions.
- Problem-solving: Strong problem-solving skills are necessary to assess customer issues, identify the root cause of problems, and provide timely and effective solutions to ensure customer satisfaction.
- Patience and Empathy: Demonstrating patience and empathy is vital in handling challenging customer situations with a calm and understanding demeanor, creating a positive and supportive environment for customers to express their concerns.
- Product Knowledge: A comprehensive understanding of the company’s products, services, and policies enables customer care representatives to provide accurate and reliable information, address customer inquiries effectively, and offer appropriate solutions tailored to the customer’s needs.
HOW TO APPLY FOR NTT DATA Mega Walkin Drive?
To apply for the NTT DATA Mega Walkin Drive Interview Candidate need to walk in to the Venue that is given below.
FOR Noida LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Care Voice |
| Experience | 0 – 4 years |
| Contact | Tina Negi |
| Date | 19th October |
| Time | 12.00 PM – 1.00 PM |
| walk-in Address: | Plot No. 7, Oxygen Business Park, Tower F, Sector 144, Noida, Uttar Pradesh 201307 |
NTT DATA Mega Walkin Drive – Frequently Asked Question?
What is NTT DATA Walkin Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
Customer care job salary ?
The salary for customer care jobs can vary depending on several factors, including the job location, the specific company, the level of experience, and the responsibilities involved. In general, customer care job salaries can range from around $25,000 to $60,000 per year. However, these figures can vary significantly based on the industry, geographic location, and the level of expertise and experience required for the position. For the most accurate and up-to-date information on customer care job salaries, it is advisable to consult job listings, industry reports, and salary surveys in your specific region or industry.
Ntt data Noida address ?
Plot No. 7, Embassy Oxygen Business Park, Tower F, Sector 144, Noida, Uttar Pradesh 201307
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
