Sutherland Walk in Interview 2024 : Sutherland is hosting a walk-in drive for the position of International Voice & Non-Voice / Customer Service Executive in Chennai, Hyderabad, Uppal, Bhopal, Navi Mumbai location. This opportunity is ideal for candidates with 12th pass, Any Graduate candidate can apply for this role.
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Sutherland Walk in Interview 2024: Details
| Sutherland Walk in Interview 2024: Details: | |
| Company Website | www.sutherlandglobal.com |
| Company | Sutherland |
| Role | International Voice & Non-Voice / Customer Service Executive |
| Qualification | 12th pass, Any Graduate |
| Location | Chennai, Hyderabad, Uppal, Bhopal, Navi Mumbai |
| Work Experience | 0 – 5 years |
| Salary | 2.75-3.5 Lacs P.A |
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Sutherland Walk in Interview 2024 – Skill & Requirement
| Job Role: | International Voice & Non-Voice | ||||
| Qualifications: | 12th pass, Any Graduate | ||||
| Experience: | 0 – 4 years | ||||
| Job Type: | Full Time | ||||
| Location: | Chennai, Hyderabad, Uppal, Bhopal | ||||
| Skills & Requirements For International Voice & Non-Voice : | |||||
| Skills : Strong verbal and written communication abilities for international customer relations. Proficient problem-solving and troubleshooting skills in both voice and non-voice support. Proficient in using CRM and ticketing systems to manage consumer inquiries. The ability to work in rotational shifts and deal with high-pressure situations efficiently. Requirements : Fluency in English with a neutral accent for effective communication. Previous experience providing international voice and non-voice customer support. Experience with customer service tools such as CRMs and chat systems. Ability to perform rotating shifts, including night shifts. | |||||
Sutherland Walk in Interview 2024 – Walk-in Drive address details ?
| FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | International Voice & Non-Voice |
| Experience | 0 – 4 years |
| Qualification Contact | Any Graduate Divya |
| Date | 17th October – 22nd October |
| Time | 11.00 AM – 1.30 PM |
| walk-in Address: | Sutherland – A1 block ground floor, Shriram gateway park, New perungalthur, Chennai. |
| FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | International Non-Voice Process |
| Experience | 0 – 1 years |
| Qualification Contact | Any Graduate HR Rachana only ( 6305254582 ) |
| Date | 16th October – 25 October |
| Time | 10.00 AM – 3.00 PM |
| walk-in Address: | Sutherland NSL Uppal 4th floor |
| FOR Uppal LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | International Voice Process |
| Experience | 0 – 4 years |
| Qualification Contact | Any Graduate Neelima ( 8500306827 ) |
| Date | 17th October – 23 October |
| Time | 9.30 AM – 2.30 PM |
| walk-in Address: | Uppal NSL Arena , 4th Floor, Ramanthapur |
| FOR Bhopal LOCATION INTERESTED CANDIDATES CAN SEND THEIR RESUME TO THE BELOW MAIL ID | |
| Role | International Voice Process |
| Experience | 0 – 5 years |
| Qualification Mail id | 12th pass [email protected] |
Sutherland Walk in Interview 2024 – Skill & Requirement
| Job Role: | Customer Service Executive | ||||
| Qualifications: | Any Graduate | ||||
| Experience: | 0 – 1 years | ||||
| Job Type: | Full Time | ||||
| Location: | Navi Mumbai | ||||
| Skills & Requirements For Customer Service Executive : | |||||
| Skills : 1. Demonstrates strong communication and active listening skills in order to understand and address client inquiries. 2. The ability to address consumer problems gently while providing prompt, efficient remedies. 3. Experience with CRM software and basic computer abilities for managing customer relations. 4. Excellent time management and multitasking skills required to handle large call or query volumes. Requirements : 1. Answer phone to respond to drivers/customers inquires w.r.t 2./. Assist Drivers with the latest update on customer’s package/orders, also help them correcting coordinates 3. Assist Driver’s with navigating any lost packages, provide directions, help with access codes, help with self service steps. 4. Project a professional company image through phone & chat interaction 5. Assist Drivers with reporting incidents by submitting appropriate forms. 6. Provide assistance with regards to customer service issues. 7. Transfer calls to appropriate department if required 8. Escalate the call to the next level if required | |||||
| FOR Navi Mumbai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | Customer Service Executive |
| Experience | 0 – 1 years |
| Qualification Contact | Any Graduate Sarah ( 6379305166 ) |
| Date | 21st October – 22nd October |
| Time | 11.00 AM – 3.00 PM |
| walk-in Address: | ReliablePlaza, IT Park, 5th, K-10 Liberty Tower, Thane – Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708 |
About Sutherland Company
Sutherland is a global business process transformation company that offers outsourced customer experience management, digital transformation, and business process outsourcing (BPO) services. Founded in 1986, the company operates in a variety of areas, including healthcare, technology, retail, banking, and telecommunications. Sutherland provides customer assistance, IT support, analytics, and automation to help businesses streamline operations and increase customer satisfaction. Sutherland, which has a presence in over 20 countries and employs thousands of people, focuses on delivering technology-driven solutions that fulfill client objectives effectively.
Frequently Asked Question?
What is Sutherland Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 2-2.25 LPA is based on the reports of Glassdoor and Ambition Box.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
