Capgemini has wonderful career prospects for both freshers and experienced people due to the multiple openings across the following locations in India: Bangalore, Pune, Hyderabad, Chennai, Mumbai, Gandhinagar, Gurgaon, Kolkata, and Bhubaneswar. The openings are for the position of Customer Support Engineer, among other roles. Candidates with qualifying Bachelor’s Degrees are welcome to apply. This opportunity is great for people wanting to take one of their first few steps in employment with one of the world’s leading technology and consultancy firms. The people selected to fulfill the Customer Support Engineer role will work in a new and exciting role, working on the cutting edge of industry. The work will further develop their employment skills while working in a supportive team helping develop innovative solutions for customers.
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Job Overview:
| Capgemini Jobs Details: | |
| Company | Capgemini |
| Roles | Customer Support Engineer & other role |
| Qualification | Bachelor’s Degree |
| Location | Bangalore, Pune, Hyderabad, Chennai ,Mumbai , Noida ,Gandhinagar, Gurgaon, Kolkata, Bhubaneswar |
| Work Experience | Fresher/Experience |
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Key Responsibilities for Customer Support Engineer
- Track and record customer issues and the troubleshooting process used to arrive at a resolution.
- Play your part and be an active member in meetings and discussions that require input from diverse teams.
- Identify the underlying cause of a problem and review the issue to establish what could be done to avoid recurrence.
- Support the development by verifying if the issue has been resolved and by validating the updates.
- Motivate your customers by improving their understanding of the product features on offer and advising them on the best practices.
- Bring forth customer wishes and hiring , and integrate those suggestions into the product.
- Sustain the service-level agreement by attaining the support benchmarks.
Eligibility Criteria for Customer Support Engineer
- A foundational knowledge of hardware, software, networking, and OSs is important.
- Understanding of basic troubleshooting skills and technical problem resolving.
- Knowledge of customer support tools, and experience with ticketing systems, or CRM tools is a plus.
- Good communication skills, both written and verbal in English.
- Good analytical and diagnostic skills.
- Ability to deal with customers to solve their problems.
- Ability and willingness to work shifts, including night shifts.
- Some knowledge of databases, cloud computing, and basic programming is a plus, and is desired by some companies.
- Ability to deal with multiple customers and their problems at the same time.
- Good and complete teamwork disposition.
- Customer care and customer service disposition and attitude.
Multiple Roles Available at Capgemini – Apply Today
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Why Join Capgemini Vacancies as fresher ?
As a fresher, starting your career at Capgemini, provides the chance to build a career at a well-known global IT and consulting company. Being a fresher at Cap Gemini allows you to build your skills and shape your future using systems and technologies available to you, and helps you to develop your soft and hard skills. Being a fresher at Capgemini allows you to work on a variety of projects in different industries, and helps you build your career, skills, and experience. A fresher at Capgemini will have great systems, support, and an experienced workforce from which to learn and build a successful career. With a focus on IT and business, Capgemini makes a great career choice because of its focus on innovation and employee development. You can choose to work in IT or in business.
About Capgemini Company
Capgemini began in 1967 with the ambition of helping businesses use technology to grow themselves and their customers. Resultantly, the services are diverse, but they allow the same approach throughout. Enterprises of banking, healthcare, manufacturing, retail, and telecommunications shop across multiple offerings for combination of cloud services, AI tools, cybersecurity, data analytics, management, and engineering. Capgemini works in more than 50 countries, a recognition of their adeptness and productivity, and even works manufacturing their own tools to save clients time and cost. For that, and more, Capgemini believes fully in their employees’ progression and skills diversification and training. The combination of these features plus being led in Paris has made Capgemini one of the leading firms in their sector.

Frequently Asked Questions – Capgemini Careers 2026
Are communication skills important for the Capgemini Customer Support Engineer position?
Yes, Capgemini highly values verbal and written communication skills because Customer Support Engineers regularly interact with customers and internal teams.
Is the Capgemini Customer Support Engineer role open to freshers?
Yes, Capgemini often hires fresh graduates for Customer Support Engineer positions, provided they meet the educational and skill hiring mentioned in the official job notification.
Who can apply for the Capgemini Customer Support Engineer position?
Candidates with a Bachelor’s degree in Engineering, Computer Science, Information Technology, or related disciplines can apply. Freshers and eligible recent graduates are typically encouraged to apply based on the job hiring .
DISCLAIMER:
The Hiring Information Provided above is for Informational Purposes only . The above Hiring Information has been taken from the official site of the Organization. We do not provide any Hiring guarantee. Hiring is to be done as per the official Hiring process of the company. We don’t charge any fee for providing this job Information.











