Vodafone WALK IN Drive For Customer Service Advisor -Technical Voice Process Role. 12 Pass candidates can apply for the post.
Table of Contents
Vodafone WALK IN Drive – Overview
- Company – Vodafone
- Roles – Customer Service Advisor -Technical Voice Process
- Qualification – 12 Pass
- Location – Pune
- Work Experience – 2-7 Years
- Salary – 2 LPA – 5 LPA
ABOUT Vodafone COMPANY
Vodafone is a renowned telecommunications company operating globally and providing mobile network services to millions of customers. Established in 1984, Vodafone has expanded its operations to numerous countries, offering a wide range of services such as voice calls, messaging, data plans, and internet connectivity. The company has played a significant role in shaping the mobile communication industry with its innovative offerings and advanced technologies. Vodafone is known for its strong network coverage, reliable services, and customer-centric approach. It continues to evolve with the changing technological landscape, introducing services like 4G and 5G to meet the growing demands of mobile connectivity. With its commitment to providing seamless communication experiences, Vodafone remains a key player in the telecommunications sector worldwide.
Vodafone WALK IN Drive – Roles & Responsibilities for Customer Service Advisor -Technical Voice Process
- The candidate would be responsible for handling Voice queries for UK consumer & Enterprise . customers.
- They would be required to perform Voice tasks to mitigate areas of customer dissatisfaction, process failure and Advisor failure by conducting full investigation.
- Respond and trouble shoot all customer interaction via any channel, and identify appropriate service solutions, Including upsell opportunities in an efficient and timely manner.
- Make a positive impression with the customer through every interaction, contributing to positive NPS line with team and individual goals.
- Take ownership and follow up on issues to achieve first call resolution at all times and SLA targets.
- Identify and communicate areas for improved efficiencies for customer service.
- Understand Vodafone’s vision and goals, demonstrate alignment to these in attaining the teams goals and in relationships with other people.
- Trouble shooting experience required in Mobile device,Routers,Internet.
- Immediate joiners preferred.
- International BPO experienced candidates required.
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Vodafone WALK IN Drive – Skills Required for Customer Service Advisor -Technical Voice Process
- Strong technical knowledge and proficiency in troubleshooting hardware and software issues.
- Excellent communication skills to effectively assist customers with technical inquiries and provide solutions.
- Active listening skills to understand and diagnose customer problems accurately.
- Patience and empathy in handling customer concerns and providing a positive customer experience.
- Ability to multitask and manage time effectively in a fast-paced technical support environment.
- Strong problem-solving skills to identify root causes and implement appropriate solutions for technical issues.
HOW TO APPLY FOR Vodafone WALK IN Drive ?
To apply for the Vodafone WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR PUNE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service Advisor -Technical Voice Process |
| Experience | 2-7 Years |
| Contact no. | Shrinivasan Mudliar |
| Date | 24 July – 25 July |
| Time | 10.30 AM – 2.00 PM |
| walk-in Address: | Cluster – D,Wing 3,4th Floor Floor,Eon Free Zone,Kharadi,Pune – 411014 |
Vodafone WALK IN Drive – Frequently Asked Question?
What is Vodafone Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary at Vodafone for freshers?
The average of 2 LPA – 5 LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
