American Express Careers, Work from Home Jobs in India

American Express Careers, Work from Home : Hiring As Customer Service Role. Graduate/Undergraduate Candidates can apply for the post.

American Express Careers, Work from Home – Overview

• Company – American Express work from home
• Role – Customer Service
• Qualification – Graduate/Undergraduate
• Experience –0-3
• Location – remote(hiring office gurgaon)
• Salary-3 Lpa – 5 lpa

American Express Careers, Work from Home– ABOUT COMPANY

American Express, commonly known as Amex, is a global financial services company based in the United States. Founded in 1850, it has grown to become one of the world’s largest and most respected financial institutions. Amex is primarily known for its credit card services, charge cards, and traveler’s cheques, but it also offers a wide range of financial products and services to consumers and businesses.

American Express Careers, Work from Home– Customer Service Responsibilities

• Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.
• Ability To Comprehend & Respond To All Customer Queries (Through Chat or Phone, as required) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.
• Adherence To Quality and Compliance Guidelines
• Communicates Effectively, Verbal as Well As Written Ability to recognize tone and mood of customer through written and voice communication.
• Strive to Customer First Resolution (CFR) and reduce bad demand
• Adaptable & Customer Centric Approach to Situations To Deliver Superior Service Personalization/ Empathy In Communication
• Ability to Address 2-3 conversations simultaneously on chat
• Deliver to all the key metrics as per organizational goals

American Express Careers, Work from Home – Skills Required

• Functional Skills/Capabilities: Strong Interpersonal, Communication & Writing Skills Accompanied by Quick Comprehension & Clear Articulation
• Academic Background: Graduate/Undergraduate
• Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability To Toggle Between Screens/Tools
• Change Management Ability Demonstrated Ability To Work Effectively Within A Team Environment.
• Ability To Take Independent Decision & Meet Stringent Deadlines
• Typing Speed (30 Words/Minute) with B2 and above level of communication as per CEFR scale

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HOW TO APPLY FOR American Express Careers, Work from Home?

To apply for the American Express Careers, Work from Home– interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to American Express Careers, Work from Home company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Role -Customer Service – Remote ( Hiring Office Gurgaon)

American Express Careers, Work from Home – Frequently Asked Question ?

What is the American Express Work from Home selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 3 Lpa – 5 lpa for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.