Capgemini is seeking Customer Support Executive candidates who are recent graduates in several locations in India. The ideal candidate for this position should be a good communicator, put the customer first and love problem-solving. Customer Support Executives handle customer communications via phone, mail and online live chat. This will involve answering customer questions, providing assistance and information and satisfying customers at the optimum level. It is open to any level of education, and is the perfect first position to begin a career in a well-established IT and consulting firm. As a Customer Support Executive with Capgemini, you will be equipped with invaluable customer service skills. Moreover, you’ll also be equipped with problem-solving skills, thanks to the broad training Capgemini offers. Working with Capgemini will also give you the chance to work with international clients, as Capgemini has a collaborative work environment.
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Capgemini Overview
| Capgemini job Details | |
| Company | Capgemini |
| Role | Associate , Non Voice CSR & More |
| Qualification | Any Graduate |
| Location | Pune, Kolkata, Hyderabad, Bangalore, Chennai |
| Work Experience | 0-15 years |
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Responsibility
- Reply to webform and email customer questions and comments.
- Competition of analysis and written assistance of customer problems.
- Fill in forms and reviews within a specified period of time.
- Collaborate with internal units to resolve the issue and then check back to see if it has been completed.
- Customer conversations, solutions and system documented issues.
- Take photos of and document common problems.
- Application of processes, observing quality and regulation criteria.
- The designated process should be used to report challenges and concerns that are difficult to solve.
Required Qualifications
- You must have graduated with a degree and you will have an advantage with customer service certifications.
- Your English needs to be strong and have an excellent command of grammar; you must be able to write precisely and clearly.
- You must have an excellent typing speed and be highly accurate.
- You must be able to identify customer issues and respond with the correct solution.
- You must be detail-oriented and able to handle several customer cases at the same time.
- You must be willing to work at any time of the day by having a schedule that rotates.
Apply Links for Multiple Roles at Capgemini
| Click the below button to apply for multiple job role in Capgemini (Across India Location) |
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| Click the below button to apply for CSR role in Capgemini |
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About Capgemini Company
Capgemini is a reference in the field of consulting, technology services and digital transformation. A global firm, operating in more than 50 countries, Accenture powers its clients’ businesses with innovative technologies. A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world With its strong tradition of innovation and collaboration, Capgemini is helping organizations of every stripe address the conversation about what the opportunity landscape brings to clients with pragmatism, change management and value. Capgemini With more than 270,000 people, Capgemini is all about creating a positive and inclusive work environment.
Frequently Asked Questions About Capgemini Careers
What roles are available at Capgemini for experienced professionals?
Capgemini is hiring for various roles such as Engagement Executive, Gen AI Solution Leader, Connex Developer, and more. These positions are designed for professionals with 4-15 years of work experience.
What is the required qualification for applying to roles at Capgemini?
Capgemini is open to candidates with any graduate qualification. Whether you’re a recent graduate or have significant experience in the industry, you can apply for these roles.
Where are the job locations for Capgemini positions?
The roles at Capgemini are available in several locations across India, including Pune, Kolkata, Hyderabad, Bangalore, and Chennai, providing opportunities for candidates in these cities.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
