DTDC is conducting a walk-in drive for the position of Executive CSS (International Process), offering an excellent opportunity for freshers and early professionals. Candidates with any graduate degree are eligible to apply for this role. The job locations include Mumbai and Tirupati, providing flexibility for applicants based on their preference. This role is ideal for candidates with 0–2 years of work experience, especially those looking to start or grow their career in the international customer support and logistics domain. Responsibilities include handling international customer queries, ensuring smooth communication, resolving service-related issues, and maintaining high-quality customer satisfaction standards. Strong communication skills, basic computer knowledge, and a customer-focused attitude are preferred. DTDC offers a dynamic work environment with learning opportunities in the global logistics sector, making it a great platform for career development in customer service operations.
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DTDC Walk-in Interview – Overview
| DTDC Walkin in Details : | |
| Company | DTDC walkin |
| Role | Executive CSS(International Process) |
| Qualification | Any Graduate |
| Location | Mumbai |
| Work Experience | 0 – 2 years |
Job description for Executive CSS(International Process)
- Operational Oversight: Manage the daily workflow of the dark store, focusing on efficient order picking, packing, and dispatch to ensure quick and accurate fulfillment of online orders.
- Team Leadership: Recruit, train, and supervise a team of store staff, fostering a positive and performance-oriented work environment while providing guidance and support.
- Inventory Management: Maintain optimal stock levels, oversee inventory audits, manage stock replenishment cycles, and work to minimize stock shrinkage to prevent stockouts and ensure product availability.
- Logistics & Delivery Coordination: Work closely with last-mile delivery teams and logistics partners to ensure smooth dispatch and timely delivery to customers.
- Performance Monitoring: Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to track operational efficiency and drive continuous improvement in customer satisfaction.
- Process Improvement: Continuously analyze and improve warehouse processes and workflows to drive operational efficiencies, reduce costs, and maximize throughput.
- Safety & Compliance: Ensure the dark store environment adheres to all company policies, safety regulations, and health standards
DTDC Walk-In Schedule: Dates, Locations, and Venues
| For Mumbai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role Experience | Executive CSS(International Process) 0 – 2 years |
| Time and Venue | 13th April – 15th April , 10.30 AM – 5.00 PM |
| walk-in Address: | DTDC Express Limited, CTS No 1659, Kumkum industrial Estate, Lathia Rubber Factory Road, Sakinaka Andheri East Mumbai- 400072. Mumbai 400063. Contact – Saurav Patil |
DTDC Company
In India, DTDC (Desk to Desk Courier & Cargo) is one of the largest express parcel service providers. It was founded in the year 1990 by Subhasish Chakraborty. With its headquarters in Bangalore, DTDC has plethora of logistics solutions like domestic and international courier services, cargo, and supply chain solutions. The company boasts of more than 10,500 franchisees and over 240 international locations, DTDC serves millions of customers worldwide. Customers around the world benefit from the company’s comprehensive range of services. Because of innovative technological solutions, clients are assured timely and safe shipments of parcels. Owing to customer loyalty, DTDC has emerged as a powerful brand in the logistics industry.
DTDC Walk in Drive -Frequently Asked Question?
What is the selection process in DTDC Walk-in Drive for Executive CSS (International Process)?
The selection process in DTDC Walk-in Drive usually includes a resume screening, HR interview, and communication or voice assessment round. Candidates who perform well in communication skills and customer handling are shortlisted for final selection.
Who can apply for the DTDC Executive CSS (International Process) role?
Any graduate from a recognized university can apply for this role. Freshers as well as candidates with up to 2 years of experience are eligible, especially those interested in international customer support.
What skills are required for the DTDC Walk-in job in Mumbai and Tirupati?
Candidates should have good communication skills, basic computer knowledge, and the ability to handle international customer queries. A customer-focused attitude and problem-solving skills are highly preferred for this role.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
