eClerx is looking to hire Customer Service Analyst in Mumbai. This is a right job for those who have passed out 12th standard and are interested in opting for a career in customer service or are planning to expand their career in the same field. Applicants who have 0-3 years of experience are eligible for this job. Activities may involve, answering customer questions, helping with customer problems, relaying information and ensuring the customer is satisfied. Eligible candidates get chance to attend interview as a walk-in and get first-hand experience of the job from the Hiring team. If you’re a fresher or an experienced person looking for jobs in customer service in Mumbai, then this eClerx walk-in drive might be a great opportunity. Eligible candidates are invited to check the Eligibility criteria details and attend the Walk-In interview on the given date in the official notification.
Table of Contents
eClerx Walk-In Drive – Overview
| eClerx WALK IN Drive Details | |
| Company | eClerx walk-in |
| Role | Customer Service Analyst |
| Qualification | 12 pass |
| Location | Mumbai |
| Work Experience | 0 – 3 years |
ALSO APPLY – Sutherland Walk-in Drive for Freshers 2026: Apply in Multiple Cities
Roles & Responsibilities For Customer Service Analyst
- Far from offering standard solutions, it is crucial to actually listen to customers and realize there needs as well what is bothering them by asking probing question.
- Receiving inbound calls from customers in the most professional way possible.
- Delivering on-time and accurate information to customers on products & services, prices and promotions while proactively trying to upsell.
- Dealing with customer objections and concerns in a professional manner, working to mitigate them in order land the sale.
- Achieving or exceeding individual and team sales goals. Upselling on every opportunity call.
- Documenting all customer interaction and related inquiries, issues, and sales within the company CRM
- Staying up to date with the product/service knowledge of the company by finding out about current trends and best practices in their field
Eligibility Criteria
- US excellent written and verbal communication skills (English)
- Should be able to do multitasking, prioritize and have time management skills.
- Benefits of a Customer Service representative (Call Center): Previous customer service and sales experience within the call center environment.
- Effective hands-on trouble-shooter with the ability to work well under pressure in a dynamic and fast-paced environment.
- Availability to work flexible hours including evenings and weekends.
- Ability to work in a high pace environment.
- Has basic computer skills, and knows about the CRM system.
Event Schedule: Dates and Locations for eClerx Walkin
| For Mumbai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Date & Time | 7th September – 8th September , 12.30 PM – 5.30 PM |
| walk-in Address: | 3rd FLOOR by Lift, ECLERX SERVICES LIMITED, Building No.11, Thane Belapur Road, airoli, Thane, Maharashtra, 400708, NAVI MUMBAI, Maharashtra, India Contact – Sahil ( 7900146027 ) |
Also apply – Medanta Hospital Walkin Jobs Apply Now for Staff Nurse Role
About eClerx Company
eClerx is a top KPO (Knowledge Process Outsourcing) service provider of operational support, data management and analytics solutions for clients worldwide. Established in 2000, eClerx serves clients across financial services, retail, media and technology. The company has a great subject matter expertise, technology and quality of service. These services include business process analytics, operational management, data analytics and tenable services to help organizations increase productivity, lower overall operating costs and gain a competitive edge.
Frequently Asked Questions (FAQ) – eClerx Walk-In Drive
What role is eClerx offering in the Mumbai Walk-in Interview?
eClerx is offering the Customer Service Analyst role through its Walk-in Interview in Mumbai.
Who can apply for the eClerx Customer Service Analyst role?
Candidates who meet the required educational qualifications and eligibility criteria can apply for the eClerx Customer Service Analyst role in Mumbai.
What skills are required for the eClerx Customer Service Analyst role?
Candidates applying for the eClerx Analyst role should have good communication, analytical, problem-solving, and basic computer skills.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
