ICICI Bank Recruitment has announced a job notification for the post of Phone Banking Officer & e-Relationship Manager for the Multiple locations.
Table of Contents
ICICI Bank Recruitment – Overview
- Company – ICICI Bank
- Role – Phone Banking Officer & e-Relationship Manager
- Qualification – Any Graduate
- Experience – 0-5 years
- Location – chennai/indore/mumbai/hyderabad/jaipur/bhubaneswar/bangalore
- Salary – 3 LPA – 4 LPA
ABOUT ICICI Bank COMPANY
ICICI Bank, officially known as the Industrial Credit and Investment Corporation of India Bank, is one of the leading private sector banks in India. Established in 1994, it has played a significant role in the country’s financial sector. ICICI Bank offers a wide range of financial products and services, including retail banking, corporate banking, and asset management. With a strong presence both domestically and internationally, the bank has earned a reputation for innovation and customer-centric solutions. It has embraced technological advancements to provide convenient and efficient banking services to its customers. ICICI Bank has consistently ranked among the largest and most trusted banks in India, contributing significantly to the growth and development of the country’s banking industry.
ICICI Bank Recruitment – Roles & Responsibilities For Phone Banking Officer
- Handling and resolving customer complaints/ queries over phone
- Providing customers with relevant product and service information
- Cross-selling various banking products to customers over the phone
- Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings
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ICICI Bank Recruitment – Roles & Responsibilities For e-Relationship Manager
- Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information. Serve as one-point contact to the mapped customers of the bank
- Expand the customer base through referrals from existing customers.
- Generate new business to achieve defined targets in terms of increasing customer book, volumes, and revenue from the segment.
ICICI Bank Recruitment – Skills Required
- Strong communication skills for effective interaction with customers over the phone.
- Excellent customer service abilities to address inquiries and resolve issues.
- Knowledge of banking products and services to provide accurate information.
- Attention to detail for accurate transaction processing and data entry.
- Time management skills to handle multiple calls and tasks efficiently.
- Problem-solving skills to resolve customer concerns and provide solutions.
- Patience and empathy in dealing with diverse customer personalities and situations.
- Ability to work in a fast-paced environment and adapt to changes.
- Compliance awareness to adhere to banking regulations and policies.
- Basic computer proficiency for navigating banking systems and recording transactions.
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HOW TO APPLY FOR ICICI Bank Recruitment 2024 ?
To apply for the ICICI Bank Recruitment – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Phone Banking Officer Role – Chennai
Phone Banking Officer Role – Indore
Phone Banking Officer Role – Mumbai
Phone Banking Officer Role – Hyderabad
e-Relationship Manager Role – bangalore
e-Relationship Manager Role – Jaipur
e-Relationship Manager-Bhubaneswar
ICICI Bank Recruitment – Frequently Asked Question?
What is the ICICI Bank selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
