Mphasis is carrying out a walk-in drive to the position of Voice Customer Care Executive in Mangaluru. The job is accessible to any candidate who has graduated with any degree making it an option to both freshers and those with up to 1 year of experience. Under this position, the candidates will be in charge of managing customer interactions via voice calls, addressing questions, and providing a high degree of customer satisfaction. It is a great way to begin or develop a career in the customer support and BPO industry and work in a professional and developmental company.
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Mphasis Walk-in – Overview
| Mphasis Walk-in – Overview | |
| Company | Mphasis (Walk-in) |
| Role | Voice Customer Care Executive |
| Qualification | Any Graduate |
| Location | Mangaluru |
| Work Experience | 0-1 years |
Roles & Responsibilities for Voice Customer Care Executive
- Always remember to be nice when responding or placing a phone call on a customer.
- Attend to customer queries and provide them with the right information.
- Ensure that your customers are satisfied by talking to them.
- Use call scripts and standard operating procedures (SOPs).
- Monitor customer contacts and update details of the system.
- Assign unsolved or complex problems to the appropriate team.
- Achieve your daily performance and call handling objective.
- Adhere to the quality and compliance regulations.
Eligibility Criteria
- It can be applied to Freshers and experienced candidates.
- Excellent English (compulsory) communication skills.
- Essential computer skills (MS Office and typing skills)
- Ready to work in rotational and night shifts.
- Effective listening and problem solving ability.
- Customer orientation and positive attitude.
- Skill to work under a high pace.
Mphasis Event Schedule: Dates and Locations
| For Mangaluru location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Voice Customer Care Executive |
| Experience | 0 – 1 years |
| Qualification | Any Graduate |
| Time and Venue | 16th June – 19th June , 10.00 AM – 5.30 PM |
| walk-in Address: | Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangaluru, Karnataka Contact – Renita |
About Mphasis Company
Mphasis is a prominent Indian based IT services and consulting company that is based in Bengaluru. It is a specialist in cloud and cognitive services, application development, infrastructure support, and business process outsourcing (BPO). The company mainly has customers in banking, financial service, insurance, health and technology. Mphasis is famous because of its approach, which is called Front2Back Transformation, the company focuses on the provision of end-to-end digital solutions, which lead to the improvement of customer experience and business operational performance. Having a worldwide presence and a great focus on innovation and learning Mphasis offers great career opportunities to both freshers as well as experienced professionals.
FAQ: Walk-in Interview in Mphasis
Who is eligible to attend the Mphasis Walk-In Drive 2026?
Only Graduates with less than 1 year of total post-qualification experience can attend the drive
Is this position open to Fresh Graduates?
The position is open to Fresh Graduates, and the other entry-level roles are also open to them.
What are the main tasks of a Voice Customer Care Executive?
The main tasks include answering calls from customers, assisting them with their inquiries, updating relevant information, and ensuring the customers are satisfied with the information they have received.
Disclaimer
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
