Sutherland is hiring for the position of Customer Support Executive / Associate – International Voice Process / Voice & Non voice role. In this job, you’ll answer calls from customers, help solve their problems, and make sure they are happy. You can apply if you’ve finished 12th grade or are a graduate, and you can have 0 – 3 years of work experience. The job is available in Chennai, Hyderabad, Mumbai , Kochi. It’s a good opportunity for both freshers and those with some experience.
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Opening Details at Sutherland Jobs
| Sutherland Jobs Details: | |
| Company | Sutherland (Walk-In) |
| Roles | Customer Support Executive / Associate – International Voice Process / Voice & Non voice |
| Qualification | 12th pass / Any Graduate |
| Location | Chennai, Hyderabad, Mumbai, Kochi |
| Work Experience | 0 – 3 years |
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Key Responsibilities for International Voice Process:
- Answer customer calls and help with their questions.
- Solve customer problems quickly and correctly.
- Give clear and accurate information about services or products.
- Keep track of all customer conversations.
- Handle difficult situations and make customers happy.
- Follow company rules while talking to customers.
- Meet goals like call time and customer satisfaction.
- Ensure customers have a good experience every time.
- Work with your team to solve tough problems.
- Stay updated on company products to help customers better.
Key Responsibilities for Customer Support Executive:
- Handle inbound and outbound customer calls to assist with inquiries.
- Resolve customer issues in a timely and efficient manner.
- Provide accurate information about products and services.
- Maintain a positive and professional attitude while communicating.
- Document customer interactions and update records.
- Meet performance goals for call handling and customer satisfaction.
- Escalate unresolved issues to higher management if needed.
- Follow company policies and procedures during interactions.
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Sutherland Walk-In Schedule: Dates, Locations, and Venues
| For Navi Mumbai location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Customer Support Executive |
| Experience | 0 – 1 years |
| Qualification | 12th pass |
| Time and Venue | 29 September – 8th October , 5.00 PM – 8.00 PM |
| walk-in Address: | Address:5th, Floor, Liberty Tower, Reliable Plaza, Thane Belapur Road, Airoli, Navi Mumbai, Maharashtra 400708 • Contact – Harshika Parikh ( 9137103233 ) |
| For Chennai location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Associate – International Voice Process |
| Experience | 0 – 3 years |
| Qualification | Any Graduate |
| Time and Venue | 6th October – 10th October , 11.30 AM – 1.00 PM |
| walk-in Address: | Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Contact – Keerthana S ( 7708520388 ) Email: Keerthana.s14@sutherlandglobal.com |
| For Hyderabad location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Voice & Non voice |
| Experience | 0 – 3 years |
| Qualification | 12th pass |
| Time and Venue | 3rd October – 12th October , 10.00 AM – 2.00 PM |
| walk-in Address: | Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089 Contact – HAJERA HR ( 7416270242 ) |
| For Kochi location interested candidates can Send their resume in below mail id | |
| Role | International Voice & Non-Voice Process – Customer Support |
| Experience | 0 – 3 years |
| Qualification | 12th pass |
| Mail id : Contact No: | Akshay.K@sutherlandglobal.com 9495852665 |
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Why Join Sutherland Vacancies as Freshers?
Sutherland is a good place for freshers to start their job. They have many jobs like helping customers and technical work. You will learn new things and get good experience. They give training, have nice people to work with, and help you grow. At Sutherland, you can get better at your job and go up in the company. If you want to start your job with a good company, Sutherland is a great place for freshers.
About Sutherland Company :
Founded in 1986, Sutherland has become one of the most notable figures in the outsourcing industry. Sutherland Inc. is a global business process outsourcing and technology service firm that provides customer support, technical support, sales, finance, accounting, back office operations, and many more services. The company uses advanced technologies and a worldwide network of delivery centers to provide their clients with high-quality services. Spanning across various industries, the company offers a wide range of solutions to businesses; from efficiency and innovation to unrivaled customer satisfaction, Sutherland is the name to look for. Scalable and cost-effective operation streamlining enhances the performance of their partner businesses and automates business processes with reliable proficiency.
Frequently Asked Questions (FAQ) About Sutherland
What qualifications do I need to apply for the International Voice Process at Sutherland?
To apply for the International Voice Process Associate role at Sutherland, you need to have completed your 12th grade. No prior experience is required, but candidates with fresher will be preferred.
Where is the job location for the International Voice Process at Sutherland?
The job for the International Voice Process Associate is located in Mumbai, and candidates should be willing to work from this location.
What skills are required for the International Voice Process role at Sutherland?
For the Internation Voice Process Associate role at Sutherland, you should have good written communication skills, the ability to handle emails professionally, and a willingness to work as part of a team to meet goals and targets.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
