Sutherland is holding a walk-in interview for the role of Non Voice Process in the Email Process department. The job is open to candidates who have completed their 12th grade and have up to 5 year of experience. The position is based in Mumbai.
In this role, you will be handling customer emails, replying to their queries, and making sure everything is accurate and timely. You will also work with other teams to solve customer problems and meet the company’s goals.
The job requires good writing skills, attention to detail, and the ability to work fast. Freshers can apply, and there are good opportunities for growth in the company.
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Opening Details at Sutherland Jobs
| Sutherland Jobs Details: | |
| Company | Sutherland (Walk-In) |
| Roles | Non Voice Process |
| Qualification | 12th pass |
| Location | Mumbai |
| Work Experience | 0-5 years |
Key Responsibilities:
- Respond to customers via email and chat, ensuring timely and accurate resolutions
- Handle customer queries related to refunds, baggage mismatches, lost luggage, and other travel-related concerns
- Achieve daily resolution targets
- Maintain high-quality communication standards and adhere to email etiquette
- Maintain case logs, follow up where required, and ensure customer satisfaction
- Collaborate with internal teams to close open cases efficiently
Required Skills:
- Excellent verbal and written communication skills in English
- Ability to handle high volumes of queries in a fast-paced environment
- Strong email writing skills with proper etiquette
- Familiarity with ticketing or travel industry processes is a plus (not mandatory)
- Problem-solving attitude and customer-centric approach
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Sutherland Walk-in Address Details & Important Date for Mumbai location
| For Navi Mumbai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 30 June – 9th July , 12.00 PM – 6.00 PM |
| walk-in Address: | Reliable Plaza, Liberty Tower, 5th Floor, Airoli, Navi Mumbai Contact – Syed ( 6361117171 ) |
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Why Join Sutherland Vacancies as Freshers?
Sutherland is a good place for freshers to start their job. They have many jobs like helping customers and technical work. You will learn new things and get good experience. They give training, have nice people to work with, and help you grow. At Sutherland, you can get better at your job and go up in the company. If you want to start your job with a good company, Sutherland is a great place for freshers.
About Sutherland Company :
Founded in 1986, Sutherland has become one of the most notable figures in the outsourcing industry. Sutherland Inc. is a global business process outsourcing and technology service firm that provides customer support, technical support, sales, finance, accounting, back office operations, and many more services. The company uses advanced technologies and a worldwide network of delivery centers to provide their clients with high-quality services. Spanning across various industries, the company offers a wide range of solutions to businesses; from efficiency and innovation to unrivaled customer satisfaction, Sutherland is the name to look for. Scalable and cost-effective operation streamlining enhances the performance of their partner businesses and automates business processes with reliable proficiency.
Frequently Asked Questions (FAQ) About Sutherland
What qualifications do I need to apply for the Non Voice Process at Sutherland?
To apply for the Non Voice Process role at Sutherland, you need to have completed your 12th grade. No prior experience is required, but candidates with 0-1 years of experience will be preferred.
Where is the job location for the Non Voice Process at Sutherland?
The job for the Non Voice Process is located in Mumbai, and candidates should be willing to work from this location.
What skills are required for the Non Voice Process role at Sutherland?
For the Non Voice Process role at Sutherland, you should have good written communication skills, the ability to handle emails professionally, and a willingness to work as part of a team to meet goals and targets.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
