Accenture is holding a walk-in interview in Mumbai for the post of Customer Support Voice Associate, making it an excellent opportunity for graduates and freshers to kick-start their career in the rapidly emerging digital world. As part of this role, you will be required to review, monitor, and assess user profiles, audio, video and text content to comply with the rules of the platform and the community standards. Candidates will also investigate, escalate and resolve cases which are reported by users or automatically detected by the system. The position involves reviewing, categorizing and deleting inappropriate or sensitive content, using in-house tools and adhering to client policies. Candidates will also need to keep up-to-date with ever-evolving client guidelines and policies to make decisions correctly. This position requires excellent attention to detail, strong judgement, and the capacity to deal with sensitive or distressing content.
Table of Contents
Accenture Walk-in interview – Overview
| Accenture Walk-in interview Details : | |
| Company | Accenture (walk-in) |
| Role | Customer Support Voice Associate |
| Qualification | 12 pass |
| Location | Mumbai |
| Work Experience | 0-Â 5Â years |
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Role & Responsibilities
- Monitor and review user accounts, audio, video and text based content and/or investigate, escalate and/or resolve problems that are reported by users or identified by the system.
- Evaluate, categorise and/or delete content based on client policies and guidelines, using dedicated channels and tools.
- Keep up-to-date on client policies and guidelines.
- Engage in process improvement projects to enhance the quality and effectiveness of work.
- Engage in ongoing processes of learning and reflection with work group colleagues to enable growth in the role.
- Have a dialogue with people about socially sensitive issues to keep our communities safe.
Eligibility Criteria:
- Strong emotional intelligence, and stress management
- Strong reading, writing and (English) skills
- High level of attention to detail.
- Passion for and interest in the internet, internet platforms and internet culture
- Able to work independently and in a team
- Flexibility for shift/work rotations and a typical working hours
Accenture Walk-In Schedule: Dates, Locations, and Venues
| For Mumbai Location Interested Candidates Can Walk-In Directly To The Below | |
| Time and Venue | 30 April , 10.00 AM – 5.00 PM |
| walk-in Address: | Accenture MDC2 C , 3rd Floor C wing , Plant 3, Lal Bahadur Shastri Marg, Ambewadi, Godrej & Boyce Industry Estate, Vikhroli West, Mumbai, Maharashtra 400079 Contact – Ichhita Vishwakarma |
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About Accenture Company
Accenture is one of the world’s largest professional services companies. It excels in telco digital services, cloud computing as well cybersecurity. It also provides strategy and consulting services, interactive consulting, advanced technology, and operates the most expansive network of advanced technology and intelligent operations centers, with operations in over 40 sectors. Powered by technology and human ingenuity, over 670,000 employees provide these services in more than 120 countries. The company focuses on change management to capture value for clients, employees, partners, shareholders and the company itself. More information is available at accenture.com
Accenture walkin Job – Frequently Asked Question?
Is registration required before attending an Accenture walk-in interview?
Some Accenture walk-in interviews require online registration through the official careers page or job portals, while others allow direct walk-in with a resume and documents.
Do freshers get opportunities in Accenture walk-in drives?
Yes, Accenture walk-in drives frequently hire freshers for roles like customer support, data analyst, finance associate, content moderation, and technical support.
What is the selection process for Accenture walk-in jobs?
The Accenture walk-in selection process usually includes resume screening, an aptitude or assessment test, technical or role-based interview, and finally an HR interview. Some roles may also include a communication or typing test.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
