Kochar Infotech is promoting a walk-in interview process of Customer Support Executive at Kolkata, and this is a great opportunity to the candidates who have already completed their 12th and are interested to begin their career in the BPO industry. This is the position you can apply if you are a freshman or a candidate with less than 1 year of experience since you will be tasked with responding to customer queries, fixing problems and giving quality service either on phone or through chat. This position requires strong communication skills, basic knowledge in computers and a friendly attitude to customers. Kochar Infotech is a good place to start a career in customer service because it offers a conducive working environment, training and career development opportunities.
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Overview of Walk-In Interviews for Kochar Infotech
| Walk-In Interviews for Kochar Infotech Details :- | |
| Company | Kochar Infotech (Walk-in) |
| Role | Customer Support Executive |
| Qualification | 12th pass |
| Location | Kolkata |
| Work Experience | 0 – 1 years |
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Job Description for Customer Support Executive
- Questions are answered, and correct information is given by them.
- Customers are helped through chat by Customer Support Executives.
- Problems are fixed, or help is asked from other teams if needed.
- Orders, returns, and deliveries are supported by them.
- Fast replies and good service are tried to be given by them.
- Customer chats and details are written in the system.
- Big problems are solved by working with other teams.
- Kindness and politeness are always shown in every chat.
Walk-In Address & Other Important Dates for Kochar Infotech Gurgaon
| FOR Kolkata LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | Customer Support Executive |
| Experience Qualification | 0 – 1 years 12 pass |
| Date & Time | 25 April – 30 April , 9.30 AM – 4.30 PM |
| walk-in Address: | Maxicus – Kochar Tech, 2nd Floor, Swastik Building,Kazi Nazrul Islam Avenue, opposite to VIP Haldirams, beside Charnok Hospital, near Airport, Kolkata – 157. Contact @ Nayanika – 8013248351 |
Why is Kochar Infotech conducting walk-in interviews?
Kochar Infotech is conducting walk-in interviews at their Gurgaon office for several positions, helping fill skilled positions more quickly. These face-to-face interviews are a time benefit for both parties. This works best for customer service, technical support, and back-office positions as these roles tend to have high attrition rates and are need to be filled urgently. Customer support and technical support positions are usually needed on an immediate basis. Kochar Infotech is insightful in that all candidates can be interviewed within a reasonable time frame which helps the company keep up with changes in the company structure.
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About Kochar Infotech Company
Kochar Infotech, known as KocharTech, is a customer experience management and support technology firm. Founded in 2003 and located in Amritsar, India, with a corporate office in Gurugram, the company has more than 5,000 employees today. It serves Fortune 500 companies and other multinationals and startups based in Asia, Africa, Europe, and the Middle East with services that include AI-driven knowledge management, Internet of Things solutions, device management, and business process management. KocharTech also has divisions that include Maxicus which deals with managed services, KocharSoft which provides software solutions, Igzy which offers IoT based security, and Kochiva which is into skill development. The company has earned recognition for innovative solutions and a commitment to customer engagement through the effective use of technology and personnel.
Frequently Asked Questions Kochar Infotech (FAQs)
What is the eligibility criteria for the Customer Support Executive role at Kochar Infotech?
To apply at Kochar Infotech, candidates must have at least a 12th pass qualification. Freshers and candidates with up to 1 year of experience can apply. Good communication skills and basic computer knowledge are important.
What are the responsibilities of a Customer Support Executive at Kochar Infotech?
At Kochar Infotech, a Customer Support Executive is responsible for handling customer queries, resolving issues via calls or chats, maintaining records, and ensuring customer satisfaction through professional communication.
Is prior experience required to attend the walk-in interview at Kochar Infotech?
No, Kochar Infotech welcomes freshers as well as candidates with up to 1 year of experience, making it a great opportunity for beginners to start their career in the BPO industry.
Disclaimer:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
