Black Box Jobs 2024: Black Box Careers is pleased to offer an opening for the post of Customer Support Specialist & Project Manager- Service Delivery. Fresher’s & Experience are urged to apply for this excellent opportunity. The estimated wage range for this position is 3 to 5 LPA, which provides a competitive pay package for entry-level individuals. Apply now and start your career with Black Box.
Table of Contents
Black Box Hiring Freshers – Overview
| Black Box Hiring Freshers Details : | |
| Company Website | www.blackbox.com |
| Company | Black Box |
| Roles | Customer Support Specialist & Project Manager- Service Delivery |
| Qualification | Any Graduate |
| Location | Bangalore & Mumbai |
| Work Experience | Fresher |
| Salary | 3 lpa-5 lpa |
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Black Box Hiring Freshers – Skill & Requirement
| Job Role: | Customer Support Specialist & Project Manager- Service Delivery | ||||
| Qualifications: | Any Graduate | ||||
| Experience: | Fresher | ||||
| Job Type: | Full Time | ||||
| Location: | Bangalore & Mumbai | ||||
| Skills/Requirements : | |||||
| Requirements Customer Support Specialist: 1. Communicating Pricing Details: Communicate pricing details to partners and distributors based on the agreed pricing matrix. 2. Providing Timely Updates: Provide timely availability and Estimated Time of Arrival (ETA) updates to direct customers, partners, and distributors. 3. Order Management: Manage the order loading process into the system to ensure accurate and timely processing. 4. Vendor Management: Identify local vendors as per specific needs and assist in negotiating local supplies. Project Manager- Service Delivery: 1. Solution understanding & discussion with Sales/Presales Team 2. Conduct site surveys as per project requirement 3. Vendor management 4. Scope of work preparation 5. Submit project pre-requisite document to customer 6. Project plan preparation Skills Customer Support Specialist: 1. Proven experience in customer support, logistics coordination, or related roles, preferably in a global or multinational environment. 2. Strong communication skills, both verbal and written, with the ability to effectively communicate with internal and external stakeholders. 3. Excellent problem-solving abilities and attention to detail, with a focus on delivering high-quality service and resolving issues efficiently. 4. Proficiency in using SAP is must , MS Office applications and experience with any other ERP systems (Oracle) is a plus. Project Manager- Service Delivery: 1. Strong leadership and team management skills are required to ensure project success. 2. Excellent communication skills in stakeholder management and reporting. 3. Experience with project planning, scheduling, and risk management. 4. In-depth understanding of service delivery models and process optimization. | |||||
Black Box (Customer Support Specialist): Apply Link
| To Check & Apply for Black Box in Bangalore Important Link | |||||
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Black Box (Project Manager- Service Delivery): Apply Link
| To Check & Apply for Black Box in Mumbai Important Link | |||||
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HOW TO APPLY ?
To apply for the Black Box – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
| Apply for Job Base on Location,Role & Qualification | ||
| Jobs By Location | Jobs By Role | Jobs By Qualification |
| Hyderabad | Sales Executive Jobs | 10th Pass/12th Pass |
| Bangalore | HR Jobs | Any Graduate |
| Mumbai | Accounting Jobs | BCOM/MCOM |
| Gurgaon | Customer Service Jobs | MBA/PGDM |
| Kolkata | IT software Jobs | BCA/MCA |
| Pune | Account Receivable / Account Payable Jobs | Work from Home |
| Chennai | Relationship Manager | BE/BTECH/ME/MTECH |
| Kochi | Finance Jobs | Diploma |
| Coimbatore | Other Jobs | Other Degrees |
About Black Box company :
Black Box is a global provider of technology solutions and services that specializes in helping organizations improve their IT infrastructure. They provide a diverse set of products and services, including as network infrastructure, data centers, cloud solutions, and collaborative tools. Black Box is well-known for providing creative and dependable solutions to a wide range of industries, including healthcare, education, and financial services.
FAQ
What is the role of a customer support specialist?
Customer support specialists assist customers with inquiries or concerns related to a company’s products or services. In addition, they inform customers about specifications and features for an improved customer experience. They may also work with sales teams to ensure a smooth transition to ownership.
What are the roles and responsibilities of customer support?
Some highlights of their functions are: A customer service team’s underlying focus is on problem-solving in the short term. Support roles generally fall under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
